thank you for the tip, but its not working for me. I tried steps A to B numerous times with no luck at all. i think its a little more complicated than that, im almost certain HP makes those advanced menus inaccessible
that article seems to be what i need, but i am halted by an error when i try to run fla$hit from my DOS drive i get this error Code: Error: IHISI 10h fail. internal error 20 FBTS: permission is denied by user i have no clue why i get this error