Within the decade or so that I've been tinkering on and off with Linux distros, 2 things have been at the top of my list in terms of curiosities about it: - When some Linux distros would finally become user-friendly enough for the grannies & grandpas among us; - What it may be that discourages folks so well from being Linux-curious enough to just try it out ?? As to that 1st point - it HAS become that user friendly in some distros & I have presonally assisted some very non-technically oriented folks in becoming 100% Linux users already. The 2nd point brought only discomfort for me - but no obvious answer, I am sad to say - until today. The answer was just too simple & too obvious right along - it is simply the outward level of condescension openly expressed towards new users, too much of the time, when they ask for help. Some examples of what I mean from real-life experiences I have had: ZorinOS - a truly wonderful idea in a distro. I helped a friend to buy their paid version - only to discover it had but one truly horrid download source for a DVD sized ISO that quit at random times & took 2-3 days of attempts to get, finally. The recipient is over 80 years old and delighted with his OS choice, BUT: The Zorin devs are too busy to participate in their own support forum - combined with their focus upon wooing users away from post-XP windows versions. The result: Getting any problems fixed for the paid user relies upon guesswork by other users, mostly. Ubuntu - also wonderful in its mission. This has been my personal distro of choice for years now, with LXDE added post-installation. I had many, many questions that I needed answers to in order to make things work well. I posted at various forums, thinking that those who knew would react in that wonderfully community-driven spirit which makes Linux what it is. WRONG ANSWER. What I got was scolded mostly - unhelpful & snotty non-answers - ESPECIALLY at the most popular & easily found 'help' sites. (I did get my answers anyhow - myself - by spending days & days refining search parameters & trying whatever I could find to see if it helped...) Still - I did not see the problem for what it is. Just recently was when the core problem became clear to me. Several truly notable Debian-based distros came to my attention & since I just happened to have h/w to try them on - that is what I've done. The most notable of them is PrathamOS - it is truly very well made & very impressive. From a new user's POV it is going to be a load of trouble right from the start. No newbie will get it installed simply because it uses a script installer - so just seeing the readme file will be enough to stop most potential users dead in their tracks before proceeding. AND: Should someone actually do the installation, they will find that it is most likely an abandoned project with no support available via any means. The dev provides an email - but does not reply - and there is no forum or any other means to ask any questions. (If one searches on "PrathamOS" forum - of the 4 search results produced, 2 refer to posts I have made...) Next best is Just Use Linux, or JULinux. This distro has some very nice features and may even be useful to me personally - IF it can be made to settle down a bit, because it is...a bit odd. Getting rid of the religious stuff it came with was easy enough, but it has some things sort of nailed into it that are not so easy to fix up, and: It also seems to be abandoned, with no user or dev actions that I can find any newer than about 2 years old. I have posted at its SF forum with no reply just yet; This one really needs some help to be a 'daily driver' OS, and if I cannot find answers for it, that can not happen. Of all the really nice Debian-based OSes I've tried lately - the best & WORST of the lot is Q4OS. It also happens to be how I finally figured out the whole picture being centered upon condescension, sadly. I am a great lover of forums - and was delighted to find out that the Q4OS folks have an active one, BUT: Their 'new' forum would not allow me to post - not no way, not no how. It allowed me to register and nothing else. Their 'old' forum at SF did allow me to post, and I made requests, which went unanswered until I contacted one of the active posters via his own site's contact form. Then the 'Q4OS Team' piped up - only to deny there was any problem of any sort. I tried again later - only to find my account at their forum had been deleted. Last night I finally DID manage to post at their forum from within their OS using their browser of choice - and much to my amazement - it posted !! And then what happened ?? My initial test posting as well as my support request were deleted - along with my account. This all makes me think of an article recently posted about how Linus Torvalds still wants Linux to take over as the desktop OS of choice... My closing thought after all this is=> Perhaps the head Linux honcho himself might consider recommending to the masses of users & supporters to ditch the condescension & snottiness; make it friendlier for those who are starting out & even for those who've been serious users for years already - THEN it may actually become what it can really be.