intel management engine

Discussion in 'PC Hardware' started by gabry121, Nov 26, 2019.

  1. gabry121

    gabry121 MDL Novice

    Nov 2, 2019
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    #1 gabry121, Nov 26, 2019
    Hello to everybody!
    i can't install intel management engine firmware on hp zbook 14
    The error is "Cannot get ME info for the HW SKU"

    Thank you
     
  2. itsmemario1

    itsmemario1 MDL Expert

    Sep 10, 2012
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    #2 itsmemario1, Nov 26, 2019
    Wow, I remember this error from 20 years ago. :D


    Usually it was the wrong download/installer and sometimes the antivir software.

    You also need all other drivers to be up to date and the latest BIOS, as well as the latest "Intel management Software."
     
  3. CHEF-KOCH

    CHEF-KOCH MDL Expert

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    #3 CHEF-KOCH, Nov 26, 2019
  4. John Sutherland

    John Sutherland MDL Addicted

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    #4 John Sutherland, Nov 26, 2019
    Last edited: Nov 26, 2019
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. gabry121

    gabry121 MDL Novice

    Nov 2, 2019
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    #5 gabry121, Nov 27, 2019 (OP)
    Thanks to everybody, in bios ther isn't AMT option like others notebook so i think that is for that I can't upload drivers. And i use f6 doen't work so I don't know how can i active ME chip.
     
  6. CHEF-KOCH

    CHEF-KOCH MDL Expert

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    #6 CHEF-KOCH, Nov 27, 2019
    Run the ME Analyzer and post your output.
     
  7. gabry121

    gabry121 MDL Novice

    Nov 2, 2019
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    #7 gabry121, Nov 27, 2019 (OP)
    "FIle does not contain intel engine firmware"