Is Kaspersky Internet Security 2011 11.0.1.400 causing any problems in Windows 7?

Discussion in 'Application Software' started by Airbus, Jul 24, 2010.

  1. Airbus

    Airbus MDL Member

    May 10, 2010
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    Windows picture viewer in Windows 7 keeps crashing for me. The "com surrogate (dll host)" process after i preview some pictures keeps freezing and not responding. I cannot close that program and it stays stuck until i reboot.
    All this after I installed Kaspersky Internet Security 2011 11.0.1.400. It's been like this for days now.

    Can Kaspersky be the issue?
     
  2. Rosco

    Rosco MDL Addicted

    Oct 29, 2007
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    #2 Rosco, Jul 24, 2010
    Last edited: Jul 24, 2010
    The only problem I've had was with the database update "freezing" immediately after upgrading from the beta. Had to run the repair and wait for a seriously long time for update to succeed the first time - no other problems yet.

    It does monitor all processes so it is possible it can cause slowdowns or random crashes but I haven't had anything like you describe.

    Edit - I just had it happen to me but I was able to close it when offered the option in the dialog - "search for a solution and close the program".

    Haven't had that happen before.
     
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  3. ehsan405

    ehsan405 MDL Novice

    Jul 22, 2010
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    Absolutely KIS v11.0.1.400 final, as I'm using, has no crashing with my Win7 or even with MBAM and SUPERAntiSpyware Pro both running!
     
  4. Airbus

    Airbus MDL Member

    May 10, 2010
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    #4 Airbus, Jul 25, 2010
    Last edited: Jul 25, 2010
    (OP)
    I reinstalled KIS [not upgraded] deleted all activation settings and so, and so far no problem.

    So far so good.

    EDIT: It is still the same. I guess this latest version of KIS is not so good.

    I guess it is a huuuge bug for this issue, as it is discussed on the kaspersky forum.

    Previous version worked better.
     
  5. jjtricket

    jjtricket MDL Novice

    May 26, 2009
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    This is a common problem, and yes, many others with this new release. Go back to KIS 2010 and you will be happy. Why Kapersky released this mess to the public is questionable.
     
  6. sidra

    sidra MDL Novice

    Jul 25, 2010
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    I haven't had that problem but it doesnt mean it wont happen. Is there any fix (just in case it does happen to me)?
     
  7. robalm

    robalm MDL Senior Member

    Oct 21, 2009
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    #7 robalm, Jul 25, 2010
    Last edited: Jul 25, 2010
    Im really sick of kaspersky, if you gonna install a program kaspersky have to search the file forever, and it warns clean files a virus.One thing thats good its that it decekt a lot of "real" virus to, but i dont ever use it again.For now i use "eset" its quick and simple..

    Edit: Kaspersky 2011 is warning "Daz loader" as a virus to.
     
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  8. Rosco

    Rosco MDL Addicted

    Oct 29, 2007
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    Kaspersky picks up most of the patches, keygens etc especially the ones that relate to pirating their products - other malware suites often don't even look for these type of files. Given that software patches, keygens etc from "warez" sites have been known to contain malware or mess with your system that is not necessarily a bad thing even if you want to patch something.

    Scan with a few different ones if you want to be sure.

    You can't trust everything you find on websites.

    As for running inferior security (or patched security) software to protect your system simplybecause some install files are thoroughly checked before being allowed to put stuff on your system - well that just doesn't make any sense at all.

    I may go back to 2010 at my next reinstall though unless this issue is fixed.
     
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  9. Airbus

    Airbus MDL Member

    May 10, 2010
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    I went back and installed the previous version 11.0.0.232.
    This version worked well for me. With COM surrogate and Windows Picture viewer and all..
    On the Kaspersky forum, one of the moderators posted "Kaspersky is working on a fix".
    I'm not sure whether they will release that fix as a regular update or as an update to the whole KIS packet with a brand new version number.
     
  10. mrthuvi

    mrthuvi MDL Member

    Apr 2, 2008
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    #10 mrthuvi, Jul 26, 2010
    Last edited by a moderator: Apr 20, 2017
  11. ehsan405

    ehsan405 MDL Novice

    Jul 22, 2010
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    #11 ehsan405, Jul 27, 2010
    Last edited: Jul 27, 2010
    I wonder how you compare Kaspersky with Eset !!... :biggrin:
    and this is the link to result of scaning Daz Win-Loader v1.8.8 by updated KIS v11.0.1.400 final ;
    img98.com/show.php/197130_Snap4.jpg.html
     
  12. Airbus

    Airbus MDL Member

    May 10, 2010
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    This thread is not a thread for someone who's looking a way to insert the key in the newest version.

    I'm interested to know, whether KIS fixed the issue with COM surrogate and Windows Picture viewer.

    Anyone?
     
  13. jjtricket

    jjtricket MDL Novice

    May 26, 2009
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    NO! They rather get 2 million complaints first, then issue another version. LOL!
     
  14. Rosco

    Rosco MDL Addicted

    Oct 29, 2007
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    YES - There have been 2 upgrades and I haven't experienced the problem since the first upgrade some time ago. I have no problems with it at all and have turned off UAC and notice far less time delays - not that they were that much of a problem. I always found Kaspersky far more suspicious of suspect code than UAC anyway - UAC simply asks you for permission to run anything but doesn't highlight why like Kaspersky does.
     
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  15. MinDokan

    MinDokan MDL Novice

    Mar 24, 2010
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    KIS2011+Windows7 = Windows Photo Viewer Crash = Reset Button
     
  16. Airbus

    Airbus MDL Member

    May 10, 2010
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    #17 Airbus, Oct 1, 2010
    Last edited: Oct 1, 2010
    (OP)
    They released a "b" patch? When? I don't got it through the update of kis

    EDIT: i'm sorry. i just checked and i do have the "b" patch
     
  17. technews

    technews MDL Novice

    Oct 2, 2010
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    KIS2011+Windows7 = Windows Photo Viewer Crash << yes i am facing this problem in my vaio laptop

    is there any remedy ?
     
  18. MinDokan

    MinDokan MDL Novice

    Mar 24, 2010
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    Update to patch a,b or use a new betas. My opinion, update your av.
    Cya.
     
  19. joelh

    joelh MDL Novice

    Oct 5, 2010
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    The problem I found is that it freezes when we open settings from its interface, mainly the firewall configurations.