Laptop shuts off as soon as Windows 10 starts to load

Discussion in 'Windows 10' started by ciscokid, Aug 27, 2015.

  1. ciscokid

    ciscokid MDL Member

    Jun 3, 2007
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    Hey guys, here's a strange one for you.

    I have an HP laptop, it's a Pavilion dv6-7000 Quad Edition, it's an i7 with 8GB memory (2x4GB). I have Windows 10 Pro x64 installed. When I boot the laptop, it goes through the process normally until it hits the Windows 10 boot screen, as soon as the logo comes up, the laptop shuts down. If I immediately boot it again, it successfully boots into Windows.

    I've tried to replicate this on other laptops and the same thing happens.

    Just as a game, I installed Windows 10 Pro x86 and none of this happens, it boots up and works perfectly, leaving me with 2.92GB available out of 8GB.

    Has anyone else had similar experiences?

    By the way, I've changed hard drives and memory and the issue is still there. I've installed Windows 7 x64 and Windows 8.1 x64 and have had no problems. Seems to be a Windows 10 x64 issue.
     
  2. Fckr

    Fckr MDL Member

    Feb 4, 2011
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    Was that x64 install a clean install?

    BTW, you ought to give Ripley's Believe It or Not! a call!
     
  3. ciscokid

    ciscokid MDL Member

    Jun 3, 2007
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    Yes, I installed Windows 7 Ultimate x64 SP1, then upgraded to Windows 10 Pro x64, then did a clean install of Windows 10 Pro x64, states Windows is activated.
     
  4. potjevleesch

    potjevleesch MDL Addicted

    Aug 7, 2010
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    some driver can be the culprit
     
  5. ciscokid

    ciscokid MDL Member

    Jun 3, 2007
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    I'm thinking ACPI? I may try to update the chipset drivers directly from the Intel website instead of trusting the ones built into Windows 10.
     
  6. pf100

    pf100 MDL Addicted

    Oct 22, 2010
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    Try the original video driver from MS. In device manager disable audio and everything else you can do without. Then add each thing back one by one until it does it again. It's a driver.
     
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  7. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
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    Hmm... Heat on processor yep, but imo it causes a complete shutdown, no reboot loop. :g:
     
  8. fkar

    fkar MDL Recognized Advisor

    Nov 3, 2012
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    Yes, you're right. Mine used to shutdown completely; but, this also may be a cause? :confused:
     
  9. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    Indeed, I think this is one of the most important things he needs to address first.
     
  10. nexus76

    nexus76 MDL Addicted

    Jan 25, 2009
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    disabled rootkit detection in uefi setup, sure?
     
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  11. ciscokid

    ciscokid MDL Member

    Jun 3, 2007
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    I don't think it's heat, the laptop is brand new, not a speck of dust on the fan. I just updated all the Intel drivers, didn't fix the issue.

    Going to try disabling some of the items in device manager and boot up, let's see what happens.
     
  12. kokosmann

    kokosmann MDL Novice

    Apr 25, 2010
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    Hey!

    That is exactly the same behaviour that I experienced with my Samsung RC530 from 2011 which came preinstalled with Windows 7.
    I did a clean install and it fails the first time just like you described! I previously had Windows 8.1 installed and it always worked fine.

    As I still use ClassicShell on Windows 10, I was able to figure out the problem. Actually the culprit is Windows 10 Hybrid Boot, which you can disable either with a registry entry or via ClassicShell options!

    The laptop now boots up just fine, but takes a bit longer because of the full boot every single time. Boot times with Hybrid Boot would have been faster.

    That's not really a solution, but maybe a workaround for now. Maybe somebody more techsavvy can take a look at it.

    Best regards,
    kokosmann
     
  13. ciscokid

    ciscokid MDL Member

    Jun 3, 2007
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    OMG!! Kokosmann, you are my new hero! I disabled Windows 10 Hybrid Boot and guess what? The laptop is fixed!! I tried it 4 times and it booted perfectly each time. I found a registry key on Google to disable Hybrid Boot on Windows 10 and it fixed the issue!!

    Thank you, my man. This proves once again that MDL is the place to be!
     
  14. kaljukass

    kaljukass MDL Addicted

    Nov 26, 2012
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    Interestingly, it does not disrupt anyone if it uses so much RAM! Something is very wrong. Such RAM usage is absolutely absurd. Do You know, what there still working?
    If it uses about 1.5-2 GB after reboot, it would be normal ( stays free 6-6.5 GB ).
    Try to find out, what apps are running background. And why they are running.
     
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  15. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    That's because there's no drivers in the Intel installer, and they don't get updated. Just an FYI.
     
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  16. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    That's basically why we have RAM, if it wasn't being used, it's worthless. The entire point of having RAM is that the system put's it to use.

    Empty RAM is useless.
     
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  17. ciscokid

    ciscokid MDL Member

    Jun 3, 2007
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    That was with Windows 10 Pro x86, my friend. Just an experiment. Of course I want to be able to use all 8GB and now I can since the laptop is working perfectly after disabling the Hybrid Boot. :clap:
     
  18. kokosmann

    kokosmann MDL Novice

    Apr 25, 2010
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    Hey ciscokid,

    I'm really glad I could help you and the problem is basically fixed now!

    That's actually a really weird issue, I agree with you on that. Maybe we could get some fixed drivers in the near future.
    It is some kind of problem I never encountered with any previous install of Windows. They should really look into it. Interestingly, it happens to your new laptop aswell. Inintially, I thought it was related to my older hardware and crashed because of some incompatibility when booting. Seems it is some general nuisance.