Laptop switches off automatically

Discussion in 'PC Hardware' started by aksfysal, Dec 5, 2014.

  1. aksfysal

    aksfysal MDL Novice

    Aug 15, 2011
    20
    0
    0
    Hi guys i have dell studio 1555 laptop with processor Intel core 2 duo t6600 and ram 3 gb with video memory ati radeon 4570(512 mb) running windows 8.1 x64.I uses my laptop to download movies so it runs almost 24 hrs a day recently when i got back from my work laptop was turned off (no power outage was occurred at that time) when i tried to turn on the laptop it starts to produce continuous beep sounds(and no display) after some trial and error i found out that charging adapter was the culprit if it is connected laptop won't turn on and continuous beeps sounds occurs , but if you start the laptop without the adapter and then connect the adapter back on then no problem. And the event viewer has under the critical error section an error named Kernel power(event id 41)(The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.) and i will list some of the errors in the event viewer here
    kernel event tracing(Session "" failed to start with the following error: 0xC0000011),ACPI:) The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.) ,Ntfs(The default transaction resource manager on volume E: encountered a non-retryable error and could not start. The data contains the error code.)
    Can you guys please help me find the problem and its solution ?
     
  2. alicepattinson

    alicepattinson MDL Member

    Jan 29, 2013
    175
    32
    10
    Either battery or overheating problem. :)
     
  3. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
    16,104
    24,378
    340
    #3 s1ave77, Dec 5, 2014
    Last edited: Dec 5, 2014
    To answer this clearly you should check for Blue Screen dumps (if even existing) with a tool like Blue Screen Viewer.

    This will give some clue. Either there is a dump (it might give info) or there is none, then assumtion from alicepattinson could be correct.

    In case no dump was written a hard shutdown could have happend. That is often triggered by the mainboard protecting the hardware, so it won't ask questions and simply go off.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. aksfysal

    aksfysal MDL Novice

    Aug 15, 2011
    20
    0
    0
    me too suspecting that will reply with more updates
     
  5. aksfysal

    aksfysal MDL Novice

    Aug 15, 2011
    20
    0
    0
    yes there is no bluescreen log
     
  6. Yen

    Yen Admin
    Staff Member

    May 6, 2007
    13,081
    13,979
    340
    #6 Yen, Dec 5, 2014
    Last edited: Dec 5, 2014
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. aksfysal

    aksfysal MDL Novice

    Aug 15, 2011
    20
    0
    0
    To test the battery i removed the battery and connected the laptop directly to the adapter the same beeping problem repeated and no display out too
     
  8. aksfysal

    aksfysal MDL Novice

    Aug 15, 2011
    20
    0
    0
     
  9. jime1

    jime1 MDL Senior Member

    Jul 16, 2011
    424
    66
    10
    open up the laptop and check if things are getting shot inside !!
     
  10. Mutagen

    Mutagen MDL Addicted

    Feb 18, 2013
    580
    123
    30
    I hate to suggest it, but from all my years of messing around with computers, it sounds like a catastrophic hardware failure. Broken / cold solder joint? If absolutely nothing works, you may want to seal it up in a plastic bag, put it in the freezer for a few hours, then try powering it up. Never tried it myself, but the web abounds with apocryphal tales of this approach.
     
  11. jime1

    jime1 MDL Senior Member

    Jul 16, 2011
    424
    66
    10
    :eek::confused::eek::worthy:
     
  12. puttynene

    puttynene MDL Novice

    Sep 9, 2014
    20
    0
    0
    Battery gone. First make sure to take backup of all data. and then go for battery check. Have you checked whether it is working fne when you keep on connecting a charger?
     
  13. AbbA

    AbbA MDL Junior Member

    Jun 6, 2010
    74
    15
    0
    aksfysal,

    You may be too late for cleaning. Display card may be defective. :(

     
  14. Michel

    Michel MDL Expert

    Jul 29, 2009
    1,860
    261
    60
    Did you read the topic :confused:
     
  15. Jack900

    Jack900 MDL Novice

    Oct 27, 2014
    22
    1
    0
    Might be your processor is overheating. First of all, Clean dust inside the system, make sure fan working, if it's possible to change the RAM. After that, May be your problem solve out. Otherwise, you can take help from a PC expert like, Geek Squad, Click4Support, etc.
     
  16. WinWorldstitch

    WinWorldstitch MDL Novice

    Dec 1, 2014
    11
    106
    0
    That's a good joke.

    Usually beeping is trying to indicate a code can you describe that in any way? (Long/Short, pauses between series of beeps, etc). As the thread stands now my bets are also on an original overheat. There's also usually a small little microcontroller on most modern laptops that control the flow of current from the AC between the board and the battery to prevent overcharging batteries (although this is mostly important/required for lithium-polymer batteries as they can explode on overcharge). This could be going bad.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  17. aksfysal

    aksfysal MDL Novice

    Aug 15, 2011
    20
    0
    0
    After too many experiments i'm sure that it is the problem.How will you fix the charging section of a Laptop ?
     
  18. WinWorldstitch

    WinWorldstitch MDL Novice

    Dec 1, 2014
    11
    106
    0
    Vast majority of the time the relevant components are on the board itself. On rare instances (mostly seen this on Toshiba) the power logic lies on a seperate board that contains the actual DC jack.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...