Hi have a Lenovo G500 laptop and from day 1, over a year ago, it hangs randomly at the Logo screen. it came with Windows 8, but I have used window 8.1 and windows 10 it has same problems. When it is hung up i can not access anything BIOS, Recovery, nothing. .I have tried disabling fast start, i have done clean boot, I have updated drivers, I have disabled hibernate and sleep to no avail. I have reinstalled both OS numerous times.....It eventually unhangs by itself and i will not have any problems for a day or 2 then it happens again. any help and assistance with this would greatly appreciated
Hello Alfamale56 - Several things to try if you haven't done so already. 1.) You stated this in your original post: ". . . I have disabled hibernate and sleep to no avail." Question: Why did you do this? Windows 8/8.1/10 are not like the previous versions of Windows and do not completely shut down. Instead, they enter a state of deep hibernation and are able to boot much faster by doing this. I'm not saying this is the cause of the problem, it will just make the machine much slower to boot. You should really re-enable hibernation if you haven't done so already. Open the Command Prompt as Administrator and enter "powercfg /hibernate on". 2.) Have you tried doing a "hard reset"? Remove the laptop's battery, disconnect the power cord, then hold down the power-on button for at least 30 seconds. Then reconnect everything and test. 3.) Also try resetting your BIOS settings to their default configuration by entering the BIOS (F1 key), restoring the defaults (F9 key), then save and exit (F10 key). 4.) While in the BIOS, double-check the boot order and make sure the hard drive is at the very top of the list. Make absolutely sure that the option to "boot from LAN" does not precede the hard drive in the boot order, sometimes this will cause a hang. 5.) A long shot but worth mentioning: Check the condition of all of the USB ports, especially if you bought this machine used or if other people use it besides yourself. A while ago someone had brought me a Toshiba with intermittent boot issues, and I found that one of the three USB ports had a mangled connector; the insulator was completely missing and three of the four connectors were touching each other. It turns out the owner had let her grand kids use the machine and someone had probably plugged in a USB stick upside down. My solution was to take a very small pair of needle nose pliers and straighten all four connectors so none were touching, then use a hot glue gun to fill the cavity and insulate the connectors. The boot problem disappeared.
ALPHAMALE56. did you install the current insider preview, 14267? I have an ASUS Laptop and ever since installing 14267, it hangs the same as yours and is OK on the 2nd try.
You need only one tool, nothing more. Wipe everything, reset BIOS, reformat whole hard disk, make clean install with default drivers and settings. If it works, is everything OK, if not, You can't do nothing clever with it. Maybe only hammer helps.
I went back to windows 7 and and converted EFI bios to MBR and still hanging...hd test says good ...but i still think i might try different hd hd just to cover my bases
I still think it is HD, yes there are free diagnostic tests out there but PC Doctor is used by alot of computer manufacturers so I went with them, that one on your OS is crap, lol Let us know what it was please