Lost user accounts

Discussion in 'Windows 8' started by crabhunter, Jan 29, 2013.

  1. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
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    Today I thought I'd set a picture for my user account.
    Nothing happens when I click or double click on the user account icon in the control panel.
    I then went to check if our other pc was the same but that's fine.
    I did notice that on mine instead of an icon of two people the icon is that of a folder.
    I have tried accessing it through "Godmode" and it says it can't find it and also all the icons for user tasks are a blank piece of paper.
    Any ideas, google's not being much help.
    MAK+Phone activation

    Mike
     
  2. Shenj

    Shenj MDL Expert

    Aug 12, 2010
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    Uhm, because it's not there.

    Winkey+I > End (Change PC Settings) > Personalize > Account Picture
     
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  3. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
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    No option to change Account Picture.

    Very strange.
    Mike
     
  4. BTOR

    BTOR MDL Addicted

    Nov 18, 2009
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    do you mind to run "sfc /scannow" ?
     
  5. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
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    Errors were found but some couldn't be fixed, I had a look at the log but it meant nothing to me, user accounts still not working.
    I'll try a restart but I suppose this means a re-install :(
    Mike
     
  6. BTOR

    BTOR MDL Addicted

    Nov 18, 2009
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    probably yes.did you modify some of you system files like installing 3rd party themes with uxtheme patcher or something similar ?
     
  7. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
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    Apart from "proper programs" the only things I've installed are Speccy, and Classic shell.
    I have also run kmsnano and a helper program to activate Office, win8 was mak+phone.
    I really don't know what caused this or when.
    Mike
     
  8. Shenj

    Shenj MDL Expert

    Aug 12, 2010
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    Post a screenshot of the Personalize/Account Picture setting
     
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  9. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
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    #9 crabhunter, Jan 29, 2013
    Last edited: Jan 29, 2013
    (OP)
    Here's all I see.
    I cannot open the account picture setting or even the accounts page.
    Personalize.jpg
    I have tried through the control panel, godmode and clicking on my user icon on the start menu.
    Mike
     
  10. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
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    #10 crabhunter, Jan 29, 2013
    Last edited: Jan 29, 2013
    (OP)
    Ah, got to it through the metro start page, now to see if I can access users.
    Fingers crossed.
    Update, I can change my picture but still can't access users.
    As I don't need to add a user I will probably keep calm and carry on.
    Mike
     
  11. Shenj

    Shenj MDL Expert

    Aug 12, 2010
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    You were unable to follow instructions in my first post :rolleyes:
     
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  12. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
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    I followed your instructions perfectly, it doesn't work on my system.
    It's obvious I have corrupted files, I am able to get to the user settings on my other win8 pc no problem.
    Mike