Lost user accounts

Discussion in 'Windows 8' started by crabhunter, Jan 29, 2013.

  1. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
    75
    5
    0
    Today I thought I'd set a picture for my user account.
    Nothing happens when I click or double click on the user account icon in the control panel.
    I then went to check if our other pc was the same but that's fine.
    I did notice that on mine instead of an icon of two people the icon is that of a folder.
    I have tried accessing it through "Godmode" and it says it can't find it and also all the icons for user tasks are a blank piece of paper.
    Any ideas, google's not being much help.
    MAK+Phone activation

    Mike
     
  2. Shenj

    Shenj MDL Expert

    Aug 12, 2010
    1,556
    656
    60
    Uhm, because it's not there.

    Winkey+I > End (Change PC Settings) > Personalize > Account Picture
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
    75
    5
    0
    No option to change Account Picture.

    Very strange.
    Mike
     
  4. BTOR

    BTOR MDL Addicted

    Nov 18, 2009
    574
    584
    30
    do you mind to run "sfc /scannow" ?
     
  5. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
    75
    5
    0
    Errors were found but some couldn't be fixed, I had a look at the log but it meant nothing to me, user accounts still not working.
    I'll try a restart but I suppose this means a re-install :(
    Mike
     
  6. BTOR

    BTOR MDL Addicted

    Nov 18, 2009
    574
    584
    30
    probably yes.did you modify some of you system files like installing 3rd party themes with uxtheme patcher or something similar ?
     
  7. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
    75
    5
    0
    Apart from "proper programs" the only things I've installed are Speccy, and Classic shell.
    I have also run kmsnano and a helper program to activate Office, win8 was mak+phone.
    I really don't know what caused this or when.
    Mike
     
  8. Shenj

    Shenj MDL Expert

    Aug 12, 2010
    1,556
    656
    60
    Post a screenshot of the Personalize/Account Picture setting
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
    75
    5
    0
    #9 crabhunter, Jan 29, 2013
    Last edited: Jan 29, 2013
    (OP)
    Here's all I see.
    I cannot open the account picture setting or even the accounts page.
    Personalize.jpg
    I have tried through the control panel, godmode and clicking on my user icon on the start menu.
    Mike
     
  10. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
    75
    5
    0
    #10 crabhunter, Jan 29, 2013
    Last edited: Jan 29, 2013
    (OP)
    Ah, got to it through the metro start page, now to see if I can access users.
    Fingers crossed.
    Update, I can change my picture but still can't access users.
    As I don't need to add a user I will probably keep calm and carry on.
    Mike
     
  11. Shenj

    Shenj MDL Expert

    Aug 12, 2010
    1,556
    656
    60
    You were unable to follow instructions in my first post :rolleyes:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  12. crabhunter

    crabhunter MDL Junior Member

    Dec 30, 2009
    75
    5
    0
    I followed your instructions perfectly, it doesn't work on my system.
    It's obvious I have corrupted files, I am able to get to the user settings on my other win8 pc no problem.
    Mike