Memory Issue: 4gb Ram (3.87gb usable)

Discussion in 'Windows 7' started by tmdtmd, Apr 11, 2010.

  1. tmdtmd

    tmdtmd MDL Novice

    Apr 11, 2010
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    #1 tmdtmd, Apr 11, 2010
    Last edited: Apr 11, 2010
  2. DJxSpeedy

    DJxSpeedy MDL Senior Member

    Jan 7, 2008
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    i think you have an graphiccard with shared memory..look into your bios
     
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  3. tmdtmd

    tmdtmd MDL Novice

    Apr 11, 2010
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    Nope, i have a standalone evga graphics card nvidia geforce 9800 gt (see screenshot in original post). My Mobo also has no onboard graphics capability. No option to deselect in BIOS either.
     
  4. zizi

    zizi MDL Novice

    Mar 10, 2010
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    @tmdtmd

    Try these steps , then see if it fixes

    This problem may occur because the Maximum memory option is selected incorrectly. To fix this, follow these steps:

    1. Click Start => type msconfig in the Search programs and files box => Enter
    2. In the System Configuration window, click Boot tab => Advanced options
    3. Click to clear the Maximum memory check box, and then click OK.
    Restart the computer.
     
  5. tmdtmd

    tmdtmd MDL Novice

    Apr 11, 2010
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    Nope, the option was already unchecked.

     
  6. ioftro

    ioftro MDL Junior Member

    Sep 9, 2009
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    The site does not specify...
     
  7. zizi

    zizi MDL Novice

    Mar 10, 2010
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    Then Check box , then restart see how much the Max memory is.

    ortherwise, Update the system BIOS

    Visit the Web site of your computer manufacturer to download the BIOS update
     
  8. tmdtmd

    tmdtmd MDL Novice

    Apr 11, 2010
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    i'd send a message to Gigabyte and see if they have an answer. thanks :)
     
  9. ioftro

    ioftro MDL Junior Member

    Sep 9, 2009
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    I would do that too if I were in your shoes. I'd like to know where my ram went. :) One thing you could do perhaps is to disable audio temporarily if the bios allows it. Then boot to windows and check if the usable ram changes. I believe that if you knew what system function uses the ram, you wouldn't mind if it doesn't show up as part of the usable memory.

    *Have you tried reseating the ram modules?
     
  10. piercekalton

    piercekalton MDL Member

    Apr 2, 2010
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    question: did you read the entire PDF manual for your motherboard? may not be the answer you want, but believe it or not, I have learned very important things by reading the manual for motherboards front to back.
     
  11. sam3971

    sam3971 MDL Guru

    Nov 14, 2008
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    Dude it is most likely because your motherboard has a chipset that uses system memory. Mine does too and so does 2 friends. Do you have an x64 or x32 OS? If you have x64 have you looked inside your motherboard bios for an option called "Memory Remapping" or something like that? If you have that option, enable it(It might be in the advanced SPD timing options so look carefully). That will allow you to see your 4 GB of RAM most likely! My computer personally does not see more then 3.37 GB of ram out of 4 GB. I have an intel chipset doing that but I also do not have the memory remapping option that I mentioned in my system.
     
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  12. tmdtmd

    tmdtmd MDL Novice

    Apr 11, 2010
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    I don't have a "memory remapping" option either. sigh.
     
  13. scaredofgirls

    scaredofgirls MDL Novice

    Sep 25, 2009
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  14. sam3971

    sam3971 MDL Guru

    Nov 14, 2008
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    Then you probably have the same issue as I do where the chipset chip on your motherboard is using so much memory that you cannot see with the OS. Does your motherboard have any info about "Appropriated Memory" or somthing like that. You should be able to find it either in the hardware monitor section or system information.
     
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  15. sam3971

    sam3971 MDL Guru

    Nov 14, 2008
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  16. sam3971

    sam3971 MDL Guru

    Nov 14, 2008
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