Device: Microsoft Surface Book 3. Issue: The device fails to boot properly after a recent NVIDIA graphics card driver update(I dont really think this is the issue, because I used the computer, for a while afterr the update) Symptoms: I tried to start the computer with the power bottom. The Windows logo appears for about 6 seconds during startup. The screen then turns black, and the device does not proceed further. Troubleshooting Steps Taken: Attempted to enter UEFI mode without success. Tried to use a USB recovery drive( created on another computer to restore the device ).....but couldn’t access restore mode. The problem seems similar to the known Windows logo loop issue on Surface devices. Looking for guidance to enter restore mode or UEFI mode to fix the boot issue.
Hey, I forgot to share the solution about the Microsoft Surface computers with the Microsoft loop logo issue. I’ve been reading up on this, and it boils down to a problem with the memory,"has something that is needed for the boot" so if the memory discharge then end of the issue...... The easy fix is to remove the battery to discharge any lingering electrical charge in the memory. After a couple of minutes, reconnect the battery, and your computer should start working normally. However, for many Microsoft Surface devices, accessing the battery can be challenging. In that case, one way to drain the battery is to keep turning on the power button consistently for a long time. If the device has a USB-C port, you can use it to charge your phone(or other devices), which helps drain the battery faster. For Surface Books and Surface Laptops, you can try this method as well. Some Surface "Clamshell" models also have a USB-C port that you can use to help drain the battery. I also found a device online called the "Smart Switch" (available on Amazon and other sites like AliExpress). This tool can help you continuously cycle the power button for you. I personally used this method, and after draining the battery, I left my computer off for about a week to remove any remaining charge (I could afford the downtime since I had other computers). Once the battery is fully drained, plug it back in, cross your fingers, and your computer should start normally. After that, make sure to use the computer regularly to keep things running smoothly. That was my experience—hope it helps!