microsoft windows not responding

Discussion in 'Windows 10' started by wolf69, Jul 21, 2015.

  1. wolf69

    wolf69 MDL Senior Member

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    #1 wolf69, Jul 21, 2015
    yeah im running windows 10 10240 and everytime I boot the laptop it will hang and come up saying Microsoft windows is not responding any idea if it could be a driver issue?
     
  2. victorios

    victorios MDL Member

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    #2 victorios, Jul 21, 2015
    What is you configuration ? (ram, graphic card...)
     
  3. wolf69

    wolf69 MDL Senior Member

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    #3 wolf69, Jul 21, 2015 (OP)
    its a dell inspiron 15 intel core I3 4gb ddr3 memory and intel hd 3000 graphics
     
  4. Mutagen

    Mutagen MDL Addicted

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    #4 Mutagen, Jul 21, 2015
    That's just Microsoft's way of letting you know your copy is genuine and permanently activated.

    (I know - I'm a bastard)
     
  5. victorios

    victorios MDL Member

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    #5 victorios, Jul 21, 2015
    @Wolf69 you dell inspiron have may be a switchable graphics no ? With you Intel HD graphics 3000 have you AMD or nvidia graphics card ? When you product has been released ?
     
  6. wolf69

    wolf69 MDL Senior Member

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    #6 wolf69, Jul 21, 2015 (OP)
    im running the hd graphics 3000 that's the video card
     
  7. crossup

    crossup MDL Member

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    #7 crossup, Jul 21, 2015
    Can you get to the desktop? If yes dig into event viewer and look for errors in Windows logs
     
  8. wolf69

    wolf69 MDL Senior Member

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    #8 wolf69, Jul 21, 2015 (OP)
    yes it loads to desktop I just cant do nothing for a good 4 mins it acts like the windows isn't responding
     
  9. crossup

    crossup MDL Member

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    #9 crossup, Jul 21, 2015
    Go to event viewer and look for errors that indicate a system hangup. Also go to Task manager > Startup > Disable everything. Maybe your laptop hdd has disk error, also maybe corruption in system files. Also could be just a bad installation. Try a safe boot.

    First look into Event viewer for clues.

    More information required.
     
  10. MS_User

    MS_User MDL Guru

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    #10 MS_User, Jul 21, 2015
    try changing your power settings to high performance.
     
  11. wolf69

    wolf69 MDL Senior Member

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    #11 wolf69, Jul 21, 2015 (OP)
    I did safe mode and it works fine no hang ups
     
  12. MS_User

    MS_User MDL Guru

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    #12 MS_User, Jul 21, 2015
    thats a driver issue.....most likely video.
     
  13. wolf69

    wolf69 MDL Senior Member

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    #13 wolf69, Jul 22, 2015 (OP)
    yeah I updated the chipset driver and its working better so far
     
  14. victorios

    victorios MDL Member

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    #14 victorios, Jul 22, 2015
    @ wolf 69 What is you graphic card and processor generation ? (3RD/ 4RTH ?)
     
  15. wolf69

    wolf69 MDL Senior Member

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    #15 wolf69, Jul 22, 2015 (OP)
    processor is the 2nd generation and graphics is the intel hd graphics 3000