Mouse lag / freezes in Windows 10

Discussion in 'Windows 10' started by djstx, Aug 15, 2015.

  1. djstx

    djstx MDL Member

    Apr 29, 2007
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    hi to all. I have this problem. in my Dell laptop(cpu I7-6GB Ram, SSD 240GB) I have
    problem with my mouse( Microsoft Wireless Mobile Mouse 4000 ).
    I have Windows 10 Home and I have lag, small freezes in random times.
    I installed Microsoft and keyboard software but nothing fixed. I disabled fast startup
    but still freezes at random times.
    I tried also MarkC_Windows_10+8.x+7_MouseFix but problem remains.
    please can u help me to fix this problem? what can I do?
    thank u!!!
     
  2. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    Check the battery if supplying the needed power or change it with any of the recommended ones.
     
  3. djstx

    djstx MDL Member

    Apr 29, 2007
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    the battery is new. in Windows 8.1 my mouse worked great. I think its a driver related issue but I cant find which driver cause it.
    With fresh Windows 10 install mouse working great but after updates etc. mouse starts to lag, freeze.
     
  4. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Disable trackpad?
     
  5. djstx

    djstx MDL Member

    Apr 29, 2007
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    if u mean Dell touchpad yes I remove it completely. I also test a wired mouse and I got the same freezes. why?
     
  6. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Check the event logs at the time of the freezes

    Windows logs > System
     
  7. djstx

    djstx MDL Member

    Apr 29, 2007
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    I didn't see anything weird for mouse in logs.
     
  8. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Not just for the mouse, just anything suspicious, maybe with an Error, or !
     
  9. roxtedy

    roxtedy MDL Novice

    Jan 24, 2008
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    I have the same problem but with the touchpad. It's lagging, freezing with W10, not sure if is HW or SW problem, but with older W8.1 I didnt have any issue...I have newest drivers, but still lagging...
     
  10. djstx

    djstx MDL Member

    Apr 29, 2007
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    all seems fine. no error.
    I also run sfc /scannow with no errors also.