MS Outlook 2013 & BCM - Won't install - [HELP NEEDED]

Discussion in 'Microsoft Office' started by vze2mp9g, May 13, 2013.

  1. vze2mp9g

    vze2mp9g MDL Senior Member

    Oct 13, 2012
    285
    38
    10
    Hi,
    I'm running Windows 7 Ult SP1 [32-bit] with MS Office 2013 Pro Plus. This was a CLEAN install (fresh install Win7 & Office 2013). I setup my Outlook 2013 with all my mail accounts, RSS feeds, etc. I did not install any addons or any bells and whistles. So, I downloaded BCM 2013 from MS website (BCM2010-BCMSetup-x86-en-US.exe 368.7 Mb). I installed it with "Run as Administrator". Everything seemed to go well (I had MS SQL Server 2012 installed before I installed BCM 2013). BCM 2013 downloaded and installed MS SQL Server 2008, and then proceeded to install BCM, or I thought it was. Then I rebooted after the installation of BCM 2013, and as Windows 7 was preparing my desktop, I received a pop up error saying:

    Script: C:\Users\David\AppData\Local\Temp\BcmSetup.en-US\spawnCmd.js
    Line: 9
    Char: 1
    Error: The system cannot find the file specified
    Code: 80070002
    Source: (null)

    I went to the above directory to see spawnCmd.js file had in it and this is what was in it:

    var SW_SHOWNORMAL = 1;
    var shell = new ActiveXObject("WScript.shell");
    var cmdline = WScript.Arguments.Item(0);
    var i = 0;
    for ( i = 1; i < WScript.Arguments.Count(); i = i + 1 )
    {
    cmdline += " " + WScript.Arguments.Item(i) + " ";
    }
    shell.run(cmdline, SW_SHOWNORMAL, false /*WaitOnReturn*/ );

    I also have to mention that the directory "C:\Program Files\Microsoft Small Business\" folder was never created.

    This is what was in the BCMSetupWizardtemp86E6.log:

    [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Business Solutions eCRM\4.0, InstallPath, Bit32)
    [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns ""
    [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SYSTEM\CurrentControlSet\Services\MSSQL$MSSMLBIZ, DisplayName, Bit32)
    [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns ""
    [5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {41785C66-90F2-40CE-8CB5-1C94BFC97280} not found
    [5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {E4B48349-A165-4097-8D78-AC950BD8638E} not found
    [5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {050BF7DA-82C4-416A-8294-7AFEB8ED94E1} not found
    [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft SQL Server 2008 Express (MSSMLBIZ) - bShouldApplicationBeInstalled is True
    [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft Chart Controls for Microsoft .NET Framework 3.5 - bShouldApplicationBeInstalled is True
    [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Business Contact Manager for Microsoft Outlook - bShouldApplicationBeInstalled is True
    [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Business Contact Manager for Microsoft Outlook English Language Pack - bShouldApplicationBeInstalled is True
    [5/9/2013 3:39 PM] Void Install(): Processing application Microsoft SQL Server 2008 Express (MSSMLBIZ); Installed False; UseWizardForUninstall True
    [5/9/2013 3:39 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft SQL Server 2008 Express (MSSMLBIZ) - bShouldApplicationBeInstalled is True
    [5/9/2013 3:39 PM] Void Install(): Calling SQL's PreInstall() hook.
    [5/9/2013 3:39 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Microsoft SQL Server\100, VerSpecificRootDir, Bit32)
    [5/9/2013 3:39 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns "C:\Program Files\Microsoft SQL Server\100\"
    [5/9/2013 3:39 PM] Int32 RunProcess(System.String, System.String): C:\Users\David C. Stevens\AppData\Local\temp\BcmSetup.en-US\SSE\sqlexpr.exe /q /x:C:\BcmSqlSetup
    [5/9/2013 3:47 PM] Int32 RunProcess(System.String, System.String): Returning 0
    [5/9/2013 3:47 PM] Int32 RunProcess(System.String, System.String): C:\BcmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck
    [5/9/2013 3:48 PM] Int32 RunProcess(System.String, System.String): Returning -2067919934
    [5/9/2013 3:48 PM] Void Install(): Sql installer says reboot pending.
    [5/9/2013 3:48 PM] Boolean AreAllAppsInstalled(): ApplicationName Microsoft SQL Server 2008 Express (MSSMLBIZ) Required: True, Installed: False, InstallSucceeded: False
    [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application SQL required: True, installed: False, install succeeded: False
    [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application MSChart required: True, installed: False, install succeeded: False
    [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application BCM required: False, installed: False, install succeeded: False
    [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application LangPack required: True, installed: False, install succeeded: False
    [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): Reboot required. Set RunOnceEx.
    [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): Failure: Wizard did not install all components.

    This was in my BCMoscheck4oTw.log:

    BCM Setup checking OS version.
    Version is 6.0 SP 0.
    Product types are: [1] Workstation, [2] Domain Controller, and [3] Server.
    This product type is 1.
    Processor type is x86.
    Supported OS types: [1] Xp32SP3_32, [2] Srvr2003R2_32, [3] Srvr2003R2_64, [4] Vista_32, [5] Vista_64, [6] Srvr2008_32, [7] Srvr2008_64, [8] Win7_32, [9] Win7_64, [10] Srvr2008R2_32, [11] Srvr2008R2_64.
    This OS is type 4.

    This is what was in my BCMrebootcheck0Pu.log:

    BCM Setup checking for pending reboots.
    RunOnceEx Title value: Continue BCM Setup
    IsPendingRebootRunOnce? No. Value of RunOnceEx Title is BCM setup's own.
    IsPendingRebootInstallerInProgress? No. Not found: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress
    IsPendingRebootSessionManager1? Yes. SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations has value:
    \??\C:\Windows\TEMP\logishrd\LVPrcInj01.dll
    IsPendingReboot? Yes.

    This is my BCMsyscompN7nJ.log:

    BCM Setup checking for System Components.
    Syscomp not required.

    This is my BCMdeleteSql.log:

    BCM Setup deleting temp folder.

    This is my SqlSetup_Local.log:

    05/09/2013 15:47:28.126 ======================================================================
    05/09/2013 15:47:28.158 Setup launched
    05/09/2013 15:47:28.220 Attempting to determine media source
    05/09/2013 15:47:28.298 Media source: C:\BcmSqlSetup\
    05/09/2013 15:47:28.361 Attempt to determine media layout based on file 'C:\BcmSqlSetup\mediainfo.xml'.
    05/09/2013 15:47:28.767 Media layout is detected as: Core
    05/09/2013 15:47:28.798 Media LCID is detected as: 1033
    05/09/2013 15:47:28.876 Media is a slipstream package
    05/09/2013 15:47:28.955 Setup.exe is running locally no check for a slip stream media
    05/09/2013 15:47:29.033 /? or /HELP or /ACTION=HELP specified: false
    05/09/2013 15:47:29.095 Help display: false
    05/09/2013 15:47:29.173 Checking to see if we need to install .Net version 2.0
    05/09/2013 15:47:29.236 Determining the cluster status of the local machine.
    05/09/2013 15:47:29.408 The local machine is not configured as a cluster node.
    05/09/2013 15:47:29.439 Attempting to find media for .Net version 2.0
    05/09/2013 15:47:29.595 .Net version 2.0 is installed
    05/09/2013 15:47:29.611 RedistMSI::GetExpectedBuildRevision - Setup expects MSI 4.5.6000.20817 at the minimum
    05/09/2013 15:47:29.705 Attempting to get Windows Installer version
    05/09/2013 15:47:29.783 Windows Installer version detected: 5.0.7601.17807
    05/09/2013 15:47:29.861 RedistMSI::IsVistaRTM - Vista RTM build found
    05/09/2013 15:47:29.939 Required version of Windows Installer is already installed
    05/09/2013 15:47:30.345 Strong name verification disabling is not required
    05/09/2013 15:47:30.361 /? or /HELP or /ACTION=HELP specified: false
    05/09/2013 15:47:30.439 Help display: false
    05/09/2013 15:47:30.501 Attempting to launch landing page workflow
    05/09/2013 15:47:30.580 Skipping setup mutex since requested action does not require it
    05/09/2013 15:47:30.658 Attempting to launch global rules workflow
    05/09/2013 15:47:30.720 Skipping global rules workflow since requested action does not require it
    05/09/2013 15:47:30.798 Attempting to launch component update workflow
    05/09/2013 15:47:30.876 Skipping component update workflow since requested action does not require it
    05/09/2013 15:47:30.955 Attempting to launch user requested workflow locally
    05/09/2013 15:47:31.033 Attempting to find local setup.exe
    05/09/2013 15:47:31.095 Local bootstrap folder path: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\
    05/09/2013 15:47:31.173 Local setup100.exe full path: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Release\x86\setup100.exe
    05/09/2013 15:47:31.251 Media source: C:\BcmSqlSetup\
    05/09/2013 15:47:31.330 Install media path: C:\BcmSqlSetup\x86\setup\
    05/09/2013 15:47:31.408 Media layout: Core
    05/09/2013 15:47:31.486 Attempting to get execution timestamp
    05/09/2013 15:47:31.564 Timestamp: 20130509_154721
    05/09/2013 15:47:31.626 Attempting to run user requested action from local setup100.exe
    05/09/2013 15:47:31.705 Attempting to launch process C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Release\x86\setup100.exe
    05/09/2013 15.16.564 Process returned exit code: 0x84BE0BC2
    05/09/2013 15.16.611 Local setup100.exe returned exit code: 0x84BE0BC2
    05/09/2013 15.16.689 Setup closed with exit code: 0x84C40013
    05/09/2013 15.16.767 ======================================================================
    and lastly this is my wizard.exe.config file:

    <?xml version='1.0' encoding='utf-8'?>
    <configuration>
    <configSections>
    <section name="SmallBusinessApplications" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.XmlSerializerSectionHandler, Wizard"></section>
    <section name="WizardProperties" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.XmlSerializerSectionHandler, Wizard"></section>
    </configSections>
    <startup></startup>
    <WizardProperties type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardProperties, Wizard">
    <ProductName>Business Contact Manager for Microsoft Outlook</ProductName>
    <WizardCulture>en-US</WizardCulture>
    </WizardProperties>
    <SmallBusinessApplications xml:space="preserve" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.SmallBusinessApplications, Wizard">
    <Application>
    <ApplicationName>Microsoft SQL Server 2008 Express (MSSMLBIZ)</ApplicationName>
    <ShortName>SQL</ShortName>
    <Installer>SSE\sqlexpr.exe</Installer>
    <ProductCode></ProductCode>
    <LaunchParameter>/q /HIDECONSOLE /X86 /ACTION=Install /Features=SQLEngine,FullText /INSTANCENAME=MSSMLBIZ /SQLSVCACCOUNT="NT AUTHORITY\NETWORK SERVICE" /SQLSYSADMINACCOUNTS="BUILTIN\Administrators" /SKIPRULES=PerfMonCounterNotCorruptedCheck</LaunchParameter>
    <Required>true</Required>
    <UseWindowsInstaller>false</UseWindowsInstaller>
    <RegistryKey>SYSTEM\CurrentControlSet\Services\MSSQL$MSSMLBIZ</RegistryKey>
    <RegistryValue>DisplayName</RegistryValue>
    <InstallHook>SSE\SSEInstallHook.dll</InstallHook>
    <SpaceRequired_MB>600.0</SpaceRequired_MB>
    <UseWizardForUninstall>true</UseWizardForUninstall>
    <UninstallExe>%SqlVerSpecificRootDir%\Setup Bootstrap\Release\Setup.exe</UninstallExe>
    <UninstallParameter>/q /HIDECONSOLE /X86 /ACTION=Uninstall /Features=SQLEngine,FullText /INSTANCENAME=MSSMLBIZ</UninstallParameter>
    <UseSQLInstance>false</UseSQLInstance>
    <ParentApplication></ParentApplication>
    </Application>
    <Application>
    <ApplicationName>Microsoft Chart Controls for Microsoft .NET Framework 3.5</ApplicationName>
    <ShortName>MSChart</ShortName>
    <Installer>MSChart\datavisualization_setupcore.msi</Installer>
    <ProductCode>{41785C66-90F2-40CE-8CB5-1C94BFC97280}</ProductCode>
    <LaunchParameter>ALLUSERS=1</LaunchParameter>
    <Required>true</Required>
    <UseWindowsInstaller>true</UseWindowsInstaller>
    <RegistryKey></RegistryKey>
    <RegistryValue></RegistryValue>
    <InstallHook></InstallHook>
    <SpaceRequired_MB>5.0</SpaceRequired_MB>
    <UseWizardForUninstall>false</UseWizardForUninstall>
    <UninstallExe></UninstallExe>
    <UninstallParameter></UninstallParameter>
    <UseSQLInstance>false</UseSQLInstance>
    <ParentApplication></ParentApplication>
    </Application>
    <Application>
    <ApplicationName>Business Contact Manager for Microsoft Outlook</ApplicationName>
    <ShortName>BCM</ShortName>
    <Installer>MSSMLBIZ.msi</Installer>
    <ProductCode>{E4B48349-A165-4097-8D78-AC950BD8638E}</ProductCode>
    <LaunchParameter>BOOTSTRAPPED=1 ALLUSERS=1</LaunchParameter>
    <Required>false</Required>
    <UseWindowsInstaller>true</UseWindowsInstaller>
    <RegistryKey>SOFTWARE\Microsoft\Business Solutions eCRM\4.0</RegistryKey>
    <RegistryValue>InstallPath</RegistryValue>
    <InstallHook>BCMHooks.dll</InstallHook>
    <SpaceRequired_MB>150.0</SpaceRequired_MB>
    <UseWizardForUninstall>true</UseWizardForUninstall>
    <UninstallExe></UninstallExe>
    <UninstallParameter></UninstallParameter>
    <UseSQLInstance>true</UseSQLInstance>
    <ParentApplication></ParentApplication>
    <UninstallWhenSetupFails>true</UninstallWhenSetupFails>
    </Application>
    <Application>
    <ApplicationName>Business Contact Manager for Microsoft Outlook English Language Pack</ApplicationName>
    <ShortName>LangPack</ShortName>
    <Installer>LangPack.en-US\MSSMLBIZLPK.msi</Installer>
    <ProductCode>{050BF7DA-82C4-416A-8294-7AFEB8ED94E1}</ProductCode>
    <LaunchParameter>BOOTSTRAPPED=1 ALLUSERS=1 ARPSYSTEMCOMPONENT=1</LaunchParameter>
    <Required>true</Required>
    <UseWindowsInstaller>true</UseWindowsInstaller>
    <RegistryKey>SOFTWARE\Microsoft\Business Solutions eCRM\4.0</RegistryKey>
    <RegistryValue>LPInstalled</RegistryValue>
    <InstallHook></InstallHook>
    <SpaceRequired_MB>30.0</SpaceRequired_MB>
    <UseWizardForUninstall>true</UseWizardForUninstall>
    <UninstallExe></UninstallExe>
    <UninstallParameter></UninstallParameter>
    <UseSQLInstance>false</UseSQLInstance>
    <ParentApplication>BCM</ParentApplication>
    <UninstallWhenSetupFails>true</UninstallWhenSetupFails>
    </Application>
    </SmallBusinessApplications>
    </configuration>

    I hope that I gave you enough information to help me install BCM with Outlook 2013. Is there a way around this? I know that there are some MS Techs out there that can see what's going on and tell me how to correct this. I would appreciate any and all help concerning this problem with BCM 2013.
    Thank You.

    :confused: o_O :worthy:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...