Hi, I'm running Windows 7 Ult SP1 [32-bit] with MS Office 2013 Pro Plus. This was a CLEAN install (fresh install Win7 & Office 2013). I setup my Outlook 2013 with all my mail accounts, RSS feeds, etc. I did not install any addons or any bells and whistles. So, I downloaded BCM 2013 from MS website (BCM2010-BCMSetup-x86-en-US.exe 368.7 Mb). I installed it with "Run as Administrator". Everything seemed to go well (I had MS SQL Server 2012 installed before I installed BCM 2013). BCM 2013 downloaded and installed MS SQL Server 2008, and then proceeded to install BCM, or I thought it was. Then I rebooted after the installation of BCM 2013, and as Windows 7 was preparing my desktop, I received a pop up error saying: Script: C:\Users\David\AppData\Local\Temp\BcmSetup.en-US\spawnCmd.js Line: 9 Char: 1 Error: The system cannot find the file specified Code: 80070002 Source: (null) I went to the above directory to see spawnCmd.js file had in it and this is what was in it: var SW_SHOWNORMAL = 1; var shell = new ActiveXObject("WScript.shell"); var cmdline = WScript.Arguments.Item(0); var i = 0; for ( i = 1; i < WScript.Arguments.Count(); i = i + 1 ) { cmdline += " " + WScript.Arguments.Item(i) + " "; } shell.run(cmdline, SW_SHOWNORMAL, false /*WaitOnReturn*/ ); I also have to mention that the directory "C:\Program Files\Microsoft Small Business\" folder was never created. This is what was in the BCMSetupWizardtemp86E6.log: [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Business Solutions eCRM\4.0, InstallPath, Bit32) [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns "" [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SYSTEM\CurrentControlSet\Services\MSSQL$MSSMLBIZ, DisplayName, Bit32) [5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns "" [5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {41785C66-90F2-40CE-8CB5-1C94BFC97280} not found [5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {E4B48349-A165-4097-8D78-AC950BD8638E} not found [5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {050BF7DA-82C4-416A-8294-7AFEB8ED94E1} not found [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft SQL Server 2008 Express (MSSMLBIZ) - bShouldApplicationBeInstalled is True [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft Chart Controls for Microsoft .NET Framework 3.5 - bShouldApplicationBeInstalled is True [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Business Contact Manager for Microsoft Outlook - bShouldApplicationBeInstalled is True [5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Business Contact Manager for Microsoft Outlook English Language Pack - bShouldApplicationBeInstalled is True [5/9/2013 3:39 PM] Void Install(): Processing application Microsoft SQL Server 2008 Express (MSSMLBIZ); Installed False; UseWizardForUninstall True [5/9/2013 3:39 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft SQL Server 2008 Express (MSSMLBIZ) - bShouldApplicationBeInstalled is True [5/9/2013 3:39 PM] Void Install(): Calling SQL's PreInstall() hook. [5/9/2013 3:39 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Microsoft SQL Server\100, VerSpecificRootDir, Bit32) [5/9/2013 3:39 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns "C:\Program Files\Microsoft SQL Server\100\" [5/9/2013 3:39 PM] Int32 RunProcess(System.String, System.String): C:\Users\David C. Stevens\AppData\Local\temp\BcmSetup.en-US\SSE\sqlexpr.exe /q /x:C:\BcmSqlSetup [5/9/2013 3:47 PM] Int32 RunProcess(System.String, System.String): Returning 0 [5/9/2013 3:47 PM] Int32 RunProcess(System.String, System.String): C:\BcmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck [5/9/2013 3:48 PM] Int32 RunProcess(System.String, System.String): Returning -2067919934 [5/9/2013 3:48 PM] Void Install(): Sql installer says reboot pending. [5/9/2013 3:48 PM] Boolean AreAllAppsInstalled(): ApplicationName Microsoft SQL Server 2008 Express (MSSMLBIZ) Required: True, Installed: False, InstallSucceeded: False [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application SQL required: True, installed: False, install succeeded: False [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application MSChart required: True, installed: False, install succeeded: False [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application BCM required: False, installed: False, install succeeded: False [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application LangPack required: True, installed: False, install succeeded: False [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): Reboot required. Set RunOnceEx. [5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): Failure: Wizard did not install all components. This was in my BCMoscheck4oTw.log: BCM Setup checking OS version. Version is 6.0 SP 0. Product types are: [1] Workstation, [2] Domain Controller, and [3] Server. This product type is 1. Processor type is x86. Supported OS types: [1] Xp32SP3_32, [2] Srvr2003R2_32, [3] Srvr2003R2_64, [4] Vista_32, [5] Vista_64, [6] Srvr2008_32, [7] Srvr2008_64, [8] Win7_32, [9] Win7_64, [10] Srvr2008R2_32, [11] Srvr2008R2_64. This OS is type 4. This is what was in my BCMrebootcheck0Pu.log: BCM Setup checking for pending reboots. RunOnceEx Title value: Continue BCM Setup IsPendingRebootRunOnce? No. Value of RunOnceEx Title is BCM setup's own. IsPendingRebootInstallerInProgress? No. Not found: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress IsPendingRebootSessionManager1? Yes. SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations has value: \??\C:\Windows\TEMP\logishrd\LVPrcInj01.dll IsPendingReboot? Yes. This is my BCMsyscompN7nJ.log: BCM Setup checking for System Components. Syscomp not required. This is my BCMdeleteSql.log: BCM Setup deleting temp folder. This is my SqlSetup_Local.log: 05/09/2013 15:47:28.126 ====================================================================== 05/09/2013 15:47:28.158 Setup launched 05/09/2013 15:47:28.220 Attempting to determine media source 05/09/2013 15:47:28.298 Media source: C:\BcmSqlSetup\ 05/09/2013 15:47:28.361 Attempt to determine media layout based on file 'C:\BcmSqlSetup\mediainfo.xml'. 05/09/2013 15:47:28.767 Media layout is detected as: Core 05/09/2013 15:47:28.798 Media LCID is detected as: 1033 05/09/2013 15:47:28.876 Media is a slipstream package 05/09/2013 15:47:28.955 Setup.exe is running locally no check for a slip stream media 05/09/2013 15:47:29.033 /? or /HELP or /ACTION=HELP specified: false 05/09/2013 15:47:29.095 Help display: false 05/09/2013 15:47:29.173 Checking to see if we need to install .Net version 2.0 05/09/2013 15:47:29.236 Determining the cluster status of the local machine. 05/09/2013 15:47:29.408 The local machine is not configured as a cluster node. 05/09/2013 15:47:29.439 Attempting to find media for .Net version 2.0 05/09/2013 15:47:29.595 .Net version 2.0 is installed 05/09/2013 15:47:29.611 RedistMSI::GetExpectedBuildRevision - Setup expects MSI 4.5.6000.20817 at the minimum 05/09/2013 15:47:29.705 Attempting to get Windows Installer version 05/09/2013 15:47:29.783 Windows Installer version detected: 5.0.7601.17807 05/09/2013 15:47:29.861 RedistMSI::IsVistaRTM - Vista RTM build found 05/09/2013 15:47:29.939 Required version of Windows Installer is already installed 05/09/2013 15:47:30.345 Strong name verification disabling is not required 05/09/2013 15:47:30.361 /? or /HELP or /ACTION=HELP specified: false 05/09/2013 15:47:30.439 Help display: false 05/09/2013 15:47:30.501 Attempting to launch landing page workflow 05/09/2013 15:47:30.580 Skipping setup mutex since requested action does not require it 05/09/2013 15:47:30.658 Attempting to launch global rules workflow 05/09/2013 15:47:30.720 Skipping global rules workflow since requested action does not require it 05/09/2013 15:47:30.798 Attempting to launch component update workflow 05/09/2013 15:47:30.876 Skipping component update workflow since requested action does not require it 05/09/2013 15:47:30.955 Attempting to launch user requested workflow locally 05/09/2013 15:47:31.033 Attempting to find local setup.exe 05/09/2013 15:47:31.095 Local bootstrap folder path: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\ 05/09/2013 15:47:31.173 Local setup100.exe full path: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Release\x86\setup100.exe 05/09/2013 15:47:31.251 Media source: C:\BcmSqlSetup\ 05/09/2013 15:47:31.330 Install media path: C:\BcmSqlSetup\x86\setup\ 05/09/2013 15:47:31.408 Media layout: Core 05/09/2013 15:47:31.486 Attempting to get execution timestamp 05/09/2013 15:47:31.564 Timestamp: 20130509_154721 05/09/2013 15:47:31.626 Attempting to run user requested action from local setup100.exe 05/09/2013 15:47:31.705 Attempting to launch process C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Release\x86\setup100.exe 05/09/2013 15.16.564 Process returned exit code: 0x84BE0BC2 05/09/2013 15.16.611 Local setup100.exe returned exit code: 0x84BE0BC2 05/09/2013 15.16.689 Setup closed with exit code: 0x84C40013 05/09/2013 15.16.767 ====================================================================== and lastly this is my wizard.exe.config file: <?xml version='1.0' encoding='utf-8'?> <configuration> <configSections> <section name="SmallBusinessApplications" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.XmlSerializerSectionHandler, Wizard"></section> <section name="WizardProperties" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.XmlSerializerSectionHandler, Wizard"></section> </configSections> <startup></startup> <WizardProperties type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardProperties, Wizard"> <ProductName>Business Contact Manager for Microsoft Outlook</ProductName> <WizardCulture>en-US</WizardCulture> </WizardProperties> <SmallBusinessApplications xml:space="preserve" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.SmallBusinessApplications, Wizard"> <Application> <ApplicationName>Microsoft SQL Server 2008 Express (MSSMLBIZ)</ApplicationName> <ShortName>SQL</ShortName> <Installer>SSE\sqlexpr.exe</Installer> <ProductCode></ProductCode> <LaunchParameter>/q /HIDECONSOLE /X86 /ACTION=Install /Features=SQLEngine,FullText /INSTANCENAME=MSSMLBIZ /SQLSVCACCOUNT="NT AUTHORITY\NETWORK SERVICE" /SQLSYSADMINACCOUNTS="BUILTIN\Administrators" /SKIPRULES=PerfMonCounterNotCorruptedCheck</LaunchParameter> <Required>true</Required> <UseWindowsInstaller>false</UseWindowsInstaller> <RegistryKey>SYSTEM\CurrentControlSet\Services\MSSQL$MSSMLBIZ</RegistryKey> <RegistryValue>DisplayName</RegistryValue> <InstallHook>SSE\SSEInstallHook.dll</InstallHook> <SpaceRequired_MB>600.0</SpaceRequired_MB> <UseWizardForUninstall>true</UseWizardForUninstall> <UninstallExe>%SqlVerSpecificRootDir%\Setup Bootstrap\Release\Setup.exe</UninstallExe> <UninstallParameter>/q /HIDECONSOLE /X86 /ACTION=Uninstall /Features=SQLEngine,FullText /INSTANCENAME=MSSMLBIZ</UninstallParameter> <UseSQLInstance>false</UseSQLInstance> <ParentApplication></ParentApplication> </Application> <Application> <ApplicationName>Microsoft Chart Controls for Microsoft .NET Framework 3.5</ApplicationName> <ShortName>MSChart</ShortName> <Installer>MSChart\datavisualization_setupcore.msi</Installer> <ProductCode>{41785C66-90F2-40CE-8CB5-1C94BFC97280}</ProductCode> <LaunchParameter>ALLUSERS=1</LaunchParameter> <Required>true</Required> <UseWindowsInstaller>true</UseWindowsInstaller> <RegistryKey></RegistryKey> <RegistryValue></RegistryValue> <InstallHook></InstallHook> <SpaceRequired_MB>5.0</SpaceRequired_MB> <UseWizardForUninstall>false</UseWizardForUninstall> <UninstallExe></UninstallExe> <UninstallParameter></UninstallParameter> <UseSQLInstance>false</UseSQLInstance> <ParentApplication></ParentApplication> </Application> <Application> <ApplicationName>Business Contact Manager for Microsoft Outlook</ApplicationName> <ShortName>BCM</ShortName> <Installer>MSSMLBIZ.msi</Installer> <ProductCode>{E4B48349-A165-4097-8D78-AC950BD8638E}</ProductCode> <LaunchParameter>BOOTSTRAPPED=1 ALLUSERS=1</LaunchParameter> <Required>false</Required> <UseWindowsInstaller>true</UseWindowsInstaller> <RegistryKey>SOFTWARE\Microsoft\Business Solutions eCRM\4.0</RegistryKey> <RegistryValue>InstallPath</RegistryValue> <InstallHook>BCMHooks.dll</InstallHook> <SpaceRequired_MB>150.0</SpaceRequired_MB> <UseWizardForUninstall>true</UseWizardForUninstall> <UninstallExe></UninstallExe> <UninstallParameter></UninstallParameter> <UseSQLInstance>true</UseSQLInstance> <ParentApplication></ParentApplication> <UninstallWhenSetupFails>true</UninstallWhenSetupFails> </Application> <Application> <ApplicationName>Business Contact Manager for Microsoft Outlook English Language Pack</ApplicationName> <ShortName>LangPack</ShortName> <Installer>LangPack.en-US\MSSMLBIZLPK.msi</Installer> <ProductCode>{050BF7DA-82C4-416A-8294-7AFEB8ED94E1}</ProductCode> <LaunchParameter>BOOTSTRAPPED=1 ALLUSERS=1 ARPSYSTEMCOMPONENT=1</LaunchParameter> <Required>true</Required> <UseWindowsInstaller>true</UseWindowsInstaller> <RegistryKey>SOFTWARE\Microsoft\Business Solutions eCRM\4.0</RegistryKey> <RegistryValue>LPInstalled</RegistryValue> <InstallHook></InstallHook> <SpaceRequired_MB>30.0</SpaceRequired_MB> <UseWizardForUninstall>true</UseWizardForUninstall> <UninstallExe></UninstallExe> <UninstallParameter></UninstallParameter> <UseSQLInstance>false</UseSQLInstance> <ParentApplication>BCM</ParentApplication> <UninstallWhenSetupFails>true</UninstallWhenSetupFails> </Application> </SmallBusinessApplications> </configuration> I hope that I gave you enough information to help me install BCM with Outlook 2013. Is there a way around this? I know that there are some MS Techs out there that can see what's going on and tell me how to correct this. I would appreciate any and all help concerning this problem with BCM 2013. Thank You.