MS Outlook Problem

Discussion in 'Microsoft Office' started by mjc65, Jul 24, 2015.

  1. mjc65

    mjc65 MDL Novice

    Jul 7, 2015
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    I have a client thats running Outlook 2003 on her Win7 system, she recently received an HTML email document that shes unable to print. at first it gave a script error due to an IE 9 conflict. i reverted it back to IE 8, no script error anymore but now if you enter page setup through outlook it crashes outlook also through IE 8, there is also no Print preview available in IE 8 it just gives a blank screen. I reseted IE also disabled all the add-ons. I repaired office 2003 but no luck. shes able to print any other document but not HTML. Googled it but didnt get any real help regarding the situation. Any help given would be greatly appreciated.
     
  2. jackhorror

    jackhorror MDL Novice

    Aug 7, 2013
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    Temporary disable "Enable third-party browser extensions" under Advanced settings.
     
  3. mjc65

    mjc65 MDL Novice

    Jul 7, 2015
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    1
    0

    I did that, still didnt budge, got it up and running thought, thanks