MSI Notebook, need help please

Discussion in 'Windows 7' started by hawke1969, Dec 7, 2009.

  1. hawke1969

    hawke1969 MDL Member

    Aug 17, 2009
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    Hello,

    I ve bought a MSI Notebook with Win7 32bit installed. Now I ve installed Win7 64 bit and want to recover the original configuration with the 2 recovery dvds of MSI.
    But when installing with the recovery dvds I always get the error "reagentc.exe false".
    What does this mean?
    Please could you help me?

    Thanks in advance.
     
  2. SirSilentBob

    SirSilentBob MDL Senior Member

    Jun 5, 2009
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    If the recovery DVDs were made for a 32bit version of 7 and your trying to use them to recover a 64bit install, they will not work. You will need x64 bit copies of 7 to access the repair console off the DVD. Or if there is a x64bit copy of an MSI recovery dvd floating around somewhere, that would probably work.
     
  3. hawke1969

    hawke1969 MDL Member

    Aug 17, 2009
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    #3 hawke1969, Dec 7, 2009
    Last edited: Dec 7, 2009
    (OP)
    Thanks, but you misunderstood me. The recovery DVDs were made for a 32bit version of 7 an now I am trying to use them to recover a 32bit install, not a 64bit.
    I only want the original condition of the book as it was new.

    What does this mean: "reagentc.exe false"
     
  4. SirSilentBob

    SirSilentBob MDL Senior Member

    Jun 5, 2009
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    Okay.....I was just reading what you had said. It appeared it was an issue of 32bit being used to recover a 64bit....I do not know, searching brings up lots of unrelated info on that reagentc.exe false error. Maybe someone else has some ideas.
     
  5. LQQL

    LQQL MDL Addicted

    Apr 21, 2009
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    You should make a clean install.
     
  6. hawke1969

    hawke1969 MDL Member

    Aug 17, 2009
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    I know, but I want to sell the notebook and so I want to recover it to original condition.:confused: