Im looking for a knowledge base tool for a project at work. We have a mass of documented solutions in txt, pdf, and doc format. I would like to implement a knowledge base / ticketing system and also be able to reference our MANY existing solutions. I've looked into products like ManageEngine's ServiceDesk Plus 8.0, that tool works really well but it's not able to index and search our exisitng files without importing them each one by one( this will take WAY too much time). If anyone knows of any other software that can do this please let me know. Thanks!