Need help clearing service tag in Dell GX745 and GX755 desktops

I am working with a large quantity of both these model desktops. As part of the agreement with the original owner we had to shred the hard drives and are supposed to remove all asset and service tags. I have svctag.exe version 3.2 and version A28 and neither of these seem to work on this model. In fact these model desktops are the only ones I have come across that do not work with these disk. I already tried the cmos jumper and left the power unplugged and the battery out for a few days and this did not work. Anyone have any other suggestions?

 

When exactly do I type that? When I load the svctag software it errors out and exits itself.

 

Ahh ok, I will give it a try and let you know Tuesday.

 

I can't seem to find this "asset.com" that you are talking about. Any links?

 

Nevermind, I found the asset software right on the Dell website. I had to load it to floppy, but it worked like a charm. Thanks for the suggestion.

 

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