Need help clearing service tag in Dell GX745 and GX755 desktops

Discussion in 'BIOS Mods' started by kingedwards, May 29, 2010.

  1. kingedwards

    kingedwards MDL Junior Member

    Mar 17, 2010
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    I am working with a large quantity of both these model desktops. As part of the agreement with the original owner we had to shred the hard drives and are supposed to remove all asset and service tags. I have svctag.exe version 3.2 and version A28 and neither of these seem to work on this model. In fact these model desktops are the only ones I have come across that do not work with these disk. I already tried the cmos jumper and left the power unplugged and the battery out for a few days and this did not work. Anyone have any other suggestions?
     
  2. sebus

    sebus MDL Guru

    Jul 23, 2008
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    svctag also does NOT work on Optiplex 330 & above

    Did you try asset /s
    That should write "empty" service tag

    The /s option is not documented in asset help, but worked on OP330 I tried

    Seb
     
  3. kingedwards

    kingedwards MDL Junior Member

    Mar 17, 2010
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    When exactly do I type that? When I load the svctag software it errors out and exits itself.
     
  4. sebus

    sebus MDL Guru

    Jul 23, 2008
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    You do NOT use svctag, you use asset.com instead

    sebus
     
  5. kingedwards

    kingedwards MDL Junior Member

    Mar 17, 2010
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    Ahh ok, I will give it a try and let you know Tuesday.
     
  6. kingedwards

    kingedwards MDL Junior Member

    Mar 17, 2010
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    I can't seem to find this "asset.com" that you are talking about. Any links?
     
  7. kingedwards

    kingedwards MDL Junior Member

    Mar 17, 2010
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    Nevermind, I found the asset software right on the Dell website. I had to load it to floppy, but it worked like a charm. Thanks for the suggestion.