I have a laptop that I bought from a small company off of eBay (against my better judgment). At the time of purchase it was a great deal: 14" RGB LED, i3-350m, nVidia 335m, and the seller discounted the final price I won the laptop at because I had my own DDR3 and HDD that were better than the stuff it came with. When Alienware m11x's were going for $1k I paid $420. The seller has been pretty quick to reply, but BIOS updates are negligible, the system hardware is basically blank, and I have spent hours trying to find anything at all on this thing to help identify stuff on it. I can't even open the BIOS in MMTool and a few others. It had been over 6 months and I routinely wipe my storage drives on my two desktops to get things running nice and smooth on my SSD's and figured I'd do my laptop as well (WD Scorpio). So I ran Parted Magic to do a secure ATA erase on the scorpio and everything worked just fine (did this on my desktop). I mounted the drive afterwards to ensure it was accessible from Linux since I bricked a Barracuda in the past with this. After the erase I put it back in my laptop and put the Win 7 DVD in to start the install. For some dumb reason I decided to enter the BIOS (very stripped down version) and enable the USER password, this is an AMI BIOS. Foolishly, I didn't enable any administrative password and realized that immediately hitting F10 -> Enter. The laptop reboots and POSTs with the sellers custom Logo, goes to the password prompt, I enter it and hit enter, and then it hangs at a black screen. It does this if I hit Del, F7, F2, Ctrl+Home with AMIBOOT.ROM on a CD, with a different HDD, etc.. In a desperate attempt to clear the CMOS I opened up the back and disconnected the battery wires from where they plug into the motherboard and let it sit for a couple of hours, put a screwdriver on the pins of the batter plug and hit power with no electricity supplied, and tried it with electricity plugged in. No avail... The manual for the laptop is terrible, but it gave me a clue as to the model and for the seller. It is called an N14BCP from the mfg., but I cannot find any documentation on it except webpages for buying them. I've even tried posing as a buyer to get more technical data. Last night I pretty much ripped the thing apart except for some areas under the keyboard that I could not figure out where the plastic was secured to get access to the other side of the motherboard. Anyways, I took some pictures of the notable areas (there are a few more but I can't get to them without possibly damaging the laptop and I don't want to void the warranty). There have been some bugs with the laptop but for the price I still enjoy it and use it primarily for my grad. studies. The seller offered me a barebone of the exact system, but he hasn't got back to me yet as to what his definition of barebone is since I don't have much experience with laptops. Sending it to the factory is the other option, but it's in China most likely and will suck either way (except the barebone if I can pull it off... it'd be nice to have a bunch of spare parts). If anyone recognizes this, can identify anything, or even tell me where the BIOS/Security crap is that would be great. *I checked under the WiFi adapter and there aren't any contacts under it... just plain green board. In the picture with the battery where I'm trying to view in behind it is a Winbond EEPROM that I labeled in the caption. *** Wow, I guess I should have made an account a long time ago instead of lurking because I can't post links or images. Thanks spammers... Anyways in the bibliography of my profile I have a link to the album on my Live account. I hope this doesn't irritate you admin, but I don't know how else to have people look at them. Thanks for any help! Again, I never set any Admin P/W just the User password. The seller told me he had a similar problem and changing the HDD fixed it for another customer, but not me. I have no access to anything upon powering up the laptop... the p/w I type is correct because the computer accepts it and the screen flashes sorta, and if I put in the wrong p/w it simply pops the p/w box back up so I know I'm not typing it wrong.