Hello everyone, im sorry if i posted this in the wrong place im new to this forum and new to computer tech, I really need help.. I was given a hp 6735b laptop and i want to system restore my laptop to brand new factory settings but because it was second hand in order to get into the bios i need a administrator password and the person who gave me the laptop doesnt remember it. I have looked everywhere on the net to find help and all im told is take out rtc battery and it will be reset, but that only reset the time and messed up my internet. I found out that there is a file you can get but im not sure what it is as im new to this something like a .bin file or whatever that is. Can PLEASE somebody help me im really struggling with this and could also someone show me how to do it safely and the proper way to do this. Thank you very much. Msp7