So, I'm working on my Aunt's laptop and I'm tearing my hair out. Reinstall isn't the best option here because she doesn't have access to all the software she uses (nor can I get access to some of it as it's older genealogy stuff). Essentially it all started w/ this: I.E. 10 upon opening reports two crashes (one after the next, then the second just continues until the page load completes) Host Process for Windows Tasks has stopped working Application name taskhost.exe Fautl Module Esent.dll Version 6.1.7601.22100 Then Com Surrogate has stopped working Application name Dllhost.ext Fault Module esent.dll version same as above Upgrade to I.E. 11, problem persists, removed flash, problem persists removed quicktime, problem persists redid graphics drivers, problem persists ran checkdisk, problem persists installed update that included esent.dll, problem persists downgrading to windows 9, problem gone downgraded to windows 8, problem gone removed windows 8 installed I.E. 10 stand alone w/ no internet problem still there....... Any help please.