need help with Windows Loader 2.17

Discussion in 'Windows 7' started by frenchieman2009, Nov 18, 2012.

  1. frenchieman2009

    frenchieman2009 MDL Novice

    Feb 2, 2012
    1
    0
    0
    Hello,
    i'm new on this forum and i need a few help (sorry for my poor english)

    On my computer i install win 7 pro 64b and try to use windows loader 2.1.7

    I have this message The serial wasn't successfully installed"

    So i read the forum,
    apply WhatFix and retry... same message

    I search and see here in thread 24902
    use MGADiag Tool and post result below
    can you help me please ?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {98C83E14-D991-4C42-A978-EAB07CF389F5}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{98C83E14-D991-4C42-A978-EAB07CF389F5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-4192463430-2380953412-2341681671</SID><SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>EasyNote_MX37-U-029</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>209 </Version><SMBIOSVersion major="2" minor="5"/><Date>20071127000000.000000+000</Date></BIOS><HWID>12033407018400FA</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Sur un ordinateur exécutant une édition non-noyau de Microsoft Windows, exécutez « slui.exe 0x2a 0xC004F012 » pour afficher le texte de l’erreur.
    Erreur : 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000010
    Event Time Stamp: 4:22:2012 12:41
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJQmwTaL+um+wQCiFNzcNSCjMGxSt8zaKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 112707 APIC1919
    FACP 112707 FACP1919
    DBGP 112707 DBGP1919
    HPET 112707 OEMHPET
    BOOT 112707 BOOT1919
    MCFG 112707 OEMMCFG
    SLIC HPQOEM SLIC-WKS
    ECDT 112707 OEMECDT
    OEMB 112707 OEMB1919
    SSDT PmRef CpuPm


    Thanks for your help
     
  2. locob

    locob MDL Member

    Jun 2, 2010
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    #2 locob, Nov 19, 2012
    Last edited by a moderator: Apr 20, 2017
  3. mictlan

    mictlan MDL Member

    Nov 9, 2009
    224
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    #3 mictlan, Nov 19, 2012
    Last edited by a moderator: Apr 20, 2017