Network works only in safe mode

Discussion in 'Windows XP / Older OS' started by tusharkalbhor, Jul 24, 2013.

  1. tusharkalbhor

    tusharkalbhor MDL Junior Member

    Jul 9, 2010
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    Hello,
    I am using a HP-XW4600 workstation with 64bit Windows XP professional SP2.

    since yesterday, I could not connect to network. I am not able to access internet, the network drive, network printer. I cannot ping my DNS server, google.com, any other PC in network.
    We do not use DHCP, we have given static IP to every computer. I have Trend micro antivirus and firewall.


    I started the PC in safe mode with networking, and i could access internet, network drive, (Printer didnt work in safe mode), I could ping DNS and google.com.

    I changed the IP Address, still no good.
    I first tried disabling and then uninstalling the antivirus.
    I also tried MSCONFIG clean boot -> diagnostic startup.
    Then I selected normal startup and disabled all services (Except Microsoft services) and disabled all startup entries in MSCONFIG. It didnot work.
    I uninstalled the driver in device manager, and then reinstalled the device.
    Reading a post somewhere, I ran this in CMD -> netsh winsock reset.
    Nothing of these seems to help resolve this problem.
    Yet, the computer still can access network in safe mode with networking.
    Any suggestions..?
     
  2. Oz

    Oz MDL Expert

    Sep 1, 2009
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    Reset firewall
     
  3. tusharkalbhor

    tusharkalbhor MDL Junior Member

    Jul 9, 2010
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    Windows firewall is overridden by Trend Micro office scan.
    I have tried uninstalling Trend.
     
  4. Oz

    Oz MDL Expert

    Sep 1, 2009
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    Still sounds like a firewall issue.

    After uninstalling Trend did you do a restore default of the in-built firewall and turn it off?
     
  5. tusharkalbhor

    tusharkalbhor MDL Junior Member

    Jul 9, 2010
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    Yes. I have uninstalled trend, and i checked status of default windows firewall: It was disabled.