Odd Windows 7 RTM installation problem

Discussion in 'Windows 7' started by mjd123, Sep 12, 2009.

  1. mjd123

    mjd123 MDL Novice

    Aug 1, 2009
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    I upgraded my Vista Ultimate 64 system using Windows 7 Ultimate RTM. Everything is running very nicely, with one exception: I cannot get any of the troubleshooters to launch. As an example, when I try to use the network troubleshooter, I get a popup that says:

    An error occured while troubleshooting:

    An unexpected error has occurred. The troubleshooting wizard can't continue.

    Package ID: Network Diagnostics
    Path: C:\Windows\diagnostics\system\networking
    Error code: 0x80131700
    Source: Engine
    User: xxxxxxxx
    Context Elevated


    Any ideas about how I might fix this would be greatly appreciated.
     
  2. idb2

    idb2 MDL Novice

    Jul 23, 2009
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    Did you try Googling the error code? Maybe to find a Microsoft support article or something on it...

    Wouldn't hurt to have all updates from Microsoft Update installed, as well as the localized help topics instead of receiving help from the internet. Did you install an untouched copy of Windows 7 Ultimate RTM Retail or OEM?
     
  3. oldude

    oldude MDL Member

    Dec 30, 2007
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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. HotCarl

    HotCarl MDL Addicted

    Jul 21, 2009
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    Reinstall Windows?