Office Suite - Have this error AGAIN and AGAIN also after a full clean reinstallation. Fix exist ?

Discussion in 'Microsoft Office' started by DjDiabolik, Jun 27, 2024.

  1. DjDiabolik

    DjDiabolik MDL Novice

    Sep 1, 2014
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    Every Time and again and again and again..... every time i boot up my PC and at first time i open an Office APP i obtain this:
    upload_2024-6-27_13-8-42.png

    It's related apparently to my account... if i click on it i have to RE-LOGIN my account every time.

    Recently for try to FIX this issue i have UNISTALLED completely office suite from my PC (used Office Scrubber tools included on "OfficeRTool") and i have reinstall this current version:
    upload_2024-6-27_13-10-56.png

    but there is nothing to do every time I start or restart my PC on first use of any application of Office Suite i have this issue whit apparently Microsoft Account.

    I can't figure it out. Suggestions ?

    Thanks in advance.
     
  2. pm67310

    pm67310 MDL Guru

    Sep 6, 2011
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    Hum check credential on windows ( old control panel )
     
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  3. DjDiabolik

    DjDiabolik MDL Novice

    Sep 1, 2014
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    mmmmmmmmmm ok it's a possibly suggestion. could you point out step-to-step your suggested procedure ?
     
  4. DjDiabolik

    DjDiabolik MDL Novice

    Sep 1, 2014
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    Really i can't understand how he want from me. Windows side apparently i have no issue......... also Office apparently it's works but simply When the PC has just started, any office app comes out with this error and there is no log or anything to resolve it.

    not even reinstalling the suite seems to have solved the problem.
     
  5. pm67310

    pm67310 MDL Guru

    Sep 6, 2011
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    Better are check hdd drive healt with hd sentinel

    And if fines use clean install of latest windows 10 22h2 or windows 11 24h2 or latest ltsc equivalent
     
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  6. DjDiabolik

    DjDiabolik MDL Novice

    Sep 1, 2014
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    But it is a general suggestion not a certain solution.... what I'm wondering is that there isn't a log or in any case there isn't a detail to understand what is wrong or fails.
     
  7. kaljukass

    kaljukass MDL Guru

    Nov 26, 2012
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    @DjDiabolik
    This is a problem signing in to your OnDrive account. There are several possibilities, the most likely - for some reason, the login data is automatically deleted, you use different accounts or login methods, you have not marked Do not ask again on this device. There are more, but it is difficult to guess what is causing it in your case. But in addition, I can also say that the reason can also be from Microsoft's side, I have also had this happen sometimes, but still rarely.
     
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  8. DjDiabolik

    DjDiabolik MDL Novice

    Sep 1, 2014
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