Outlook 365 keeps asking for password

Discussion in 'Microsoft Office' started by emikaadeouser, May 30, 2019.

  1. emikaadeouser

    emikaadeouser MDL Member

    Feb 27, 2018
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    #1 emikaadeouser, May 30, 2019
    Using Office 365 Home Premium.
    Everything was OK until yesterday. Everytime I launch Outlook it keeps prompting for my outlook.com account password.
    If I enter my password, Outlook connects to Exchange server and I can receive my e-mails.
    But when I close Outlook and re-open, it asking again for password.
    Any solutions?
     
  2. maxama123

    maxama123 MDL Senior Member

    Oct 22, 2009
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    #2 maxama123, May 31, 2019
    Had same problem yesterday, entered my email and password and 4 digit pass code and it was resolved. Not sure why this has happened or what changed.

    I believe there was an option to save password somewhere in the process.
     
  3. emikaadeouser

    emikaadeouser MDL Member

    Feb 27, 2018
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    #3 emikaadeouser, May 31, 2019 (OP)
    You're using two-step verification method?
     
  4. Outcast

    Outcast MDL Member

    Mar 23, 2009
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    #4 Outcast, May 31, 2019
    Try clearing WIndows Credential Manager with entries pertaining to Outlook/Office.
     
  5. emikaadeouser

    emikaadeouser MDL Member

    Feb 27, 2018
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    #5 emikaadeouser, May 31, 2019 (OP)
  6. maxama123

    maxama123 MDL Senior Member

    Oct 22, 2009
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    #6 maxama123, May 31, 2019
    Yes.