Pendrive not recognized

Discussion in 'Windows 7' started by maverick_GE, Apr 22, 2013.

  1. maverick_GE

    maverick_GE MDL Member

    Apr 13, 2013
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    Dear friends,

    In my job one PC does not recognizes any pendrives, there is installed win 7, all drivers are correct, all that files: - usb.inf - usb2.inf
    - usbport.inf
    - usbprint.inf
    - usbstor.inf
    - usbvideo.inf
    are in
    C:\Windows\inf folder what is problem? how to correct that problem? thanks.

     
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  2. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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    Could it be the admin locked it down?
     
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  3. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Other external USB devices working?
     
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  4. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    sometimes there is issue with how devices are seen.. MTP media device listed in device manager?
    usbstor.sys missing ? or the .inf
    bios settings ?
     
  5. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Question is: Could he run any USB drive on that machine: Yes or No?

    If he can, that USB is installed correctly!
     
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  6. maverick_GE

    maverick_GE MDL Member

    Apr 13, 2013
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    No he can't run any usb drive. also canon scanner not recognized, drivers was installed of canon but didn't.
     
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  7. maverick_GE

    maverick_GE MDL Member

    Apr 13, 2013
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    maybe yes i don't know exactly it is lock or not i will see.
     
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  8. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    If USB isn't Admin locked, in that case it looks more like an hardware(MB) problem

    As you wrote PC, it seems to be an Desktop. If so and you have an PCI USB Card, I would place that in the MB and test USB will work using that Card.
     
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  9. maverick_GE

    maverick_GE MDL Member

    Apr 13, 2013
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    Yes, it is desktop PC. MB is motherboard? is that problem possible to correct?
     
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  10. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Yes. it's the Motherboard.

    Able to repair? Maybe yes and no. It's depend on what service is available. We've quite good services in Bangkok. Anyway, it's depend, if there is an hardware problem, what exactly it is. Not everything could be repaired or repair is simply to expensive!

    As I wrote in my last post, look to check with an PCI USB 2 or even 3.0 Card that those will work. An PCI USB 2 Card cost in Bangkok 5 bucks!
     
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  11. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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    USB disabled in BIOS/EFI? Just a thought.
     
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