Hey, So basically my parents had a power outage. Whenever the computer starts up (past the loading windows screen) they get a fatal error. They've been using a really old computer for quite some time, and before I had my own computer and went to college I think I put some form of linux (Probably ubuntu) on it. I'm trying to help them get into safe mode, but they're saying a red screen with slic loaders is coming up instead of safe mode options when they push F8. Unfortunately, I'm 400 miles away at the moment and I cannot help them besides over the phone. (copy and pasted this from another forum, but i think this is what they see) Windows 7 with SLIC Loader (default) Windows 7 with SLIC Loader Windows 7 with SLIC Loader(use altrnate method) Windows 7 with SLIC Loader(full debug output) Windows 7 with SLIC Loader (more forceful - may crash) load external menu (menu. 1st) grub command line What can I tell them to get them into safe mode? I'm well aware that the fatal error may have completely messed up their motherboard though. :X Thanks guys. Long time lurker, first time poster.