Problem going from 8 to 8.1

Discussion in 'Windows 8' started by paul44, Dec 19, 2013.

  1. paul44

    paul44 MDL Member

    Feb 11, 2010
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    Hopefully someone might be able to help me, kinda pulling my hair out now (what I have left anyway!).

    Last night I upgraded a Windows 7 Pro install to Windows 8 Pro and activated by KMS (happy days!).

    The problem is now that I cant seem to upgrade to 8.1. I have managed to install with the default Pro key up to a certain stage at which point during an expected reboot it returns me to the Windows 8 desktop and says that a problem occurred and Windows 8.1 cannot be installed.

    Has anyone else experienced this before or know how to solve the problem?

    Any help is greatly appreciated.
     
  2. jackmonter5

    jackmonter5 MDL Senior Member

    Jul 27, 2009
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    ive had simmilar situation when i was out of space on the C drive. other then that what was the error message? Please check if there is any error in setuperr.log file and setupact.log file and post it here.
     
  3. paul44

    paul44 MDL Member

    Feb 11, 2010
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    Its not a space issue, I will try again and grab the log this time. Thanks.
     
  4. steven4554

    steven4554 MDL Addicted

    Jul 12, 2009
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    #4 steven4554, Dec 19, 2013
    Last edited: Dec 19, 2013
    You cannot upgrade a KMS activated version of Win8 Pro to 8.1 Pro, MS put this restriction in place to prevent VL editions from upgrading through the store. Plus you will not be able to activate or upgrade using the default key, to upgrade using the store you need to buy a retail key from MS.

    So your only option is to upgrade or clean install using one of the untouched iso's that's provided in the Win8.1 Repo:-

    http://forums.mydigitallife.net/threads/47732-The-Windows-8-1-(-amp-related)-Repository (Will need a torrent downloader like uTorrent to download the iso's!)
     
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  5. jackmonter5

    jackmonter5 MDL Senior Member

    Jul 27, 2009
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  6. steven4554

    steven4554 MDL Addicted

    Jul 12, 2009
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    Great, I'm glad I was proven correct, even though I don't use either 8 or 8.1.
     
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  7. paul44

    paul44 MDL Member

    Feb 11, 2010
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    You can and I have just finished doing it. Install kept failing until I removed my 2 hotplug drives. Sailed through the install after that with the default GVLK and then activated by KMS.
     
  8. steven4554

    steven4554 MDL Addicted

    Jul 12, 2009
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    What meant was you can't upgrade using the Windows Store, if you used a KMS key, you have to upgrade using a VL version of Win8.1 Pro or Enterprise iso. Though I would recommend a clean install, cause lots of users have had problems with upgrading.
     
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  9. Aninvitedsoul

    Aninvitedsoul MDL Senior Member

    Sep 14, 2012
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    Clean install is the best.Problems free.I always have problems upgrading.
     
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  10. paul44

    paul44 MDL Member

    Feb 11, 2010
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    Thats fine (and what I myself would normally recommend) unless you have everything working just the way you want it. Lots of different programs doing exactly what I need and want. All is well now, working fine :)