problem with ram extension

Discussion in 'PC Hardware' started by jesuislibre, Dec 14, 2018.

  1. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    Hello.

    I have a laptop ACER ASPIRE 5733 bought in 2012 (v1.07 motherboard version), under Windows 10 64 bits.

    Original there is a memory of 4 GB DDR3 " ELPIDA 4GB 2Rx8 PC3-10600S-9-10-F2."

    I wanted to boost memory, after checking that the motherboard is supposed to support 8 GB.

    I ordered from a site a new ram SODIMM 4 GB brand G.SKILL ref DDR3-1333 PC3-10600 / 10666

    Once the two bars installed in the two slots of the PC, in the initial Setup, I see well indicated 8 GB of memory. But Windows can not start: I enter a loop "Preparation of automatic repair" and reboot, with occasional messages such as:

    IRQL Not less Gold Equal
    Page Fault in Nonpaged Area
    Kernel Security Check Failure
    PFN List Corrupt

    If I remove the original ELPIDA bar leaving only the G. Skill bar, the setup indicates 4 GB of memory, but Windows 10 always crashes at startup.

    I thought I had everything checked to have the necessary compatibility. Where did I plant? Do I have a solution other than sending the card back ? Do I have to give up my memory expansion to 8 GB?

    Thank you in advance for your help.

    In another forum I saw a member having a similar problem.
     
  2. Michaela Joy

    Michaela Joy MDL Crazy Lady

    Jul 26, 2012
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  3. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    u need to make sure what kind of ram your using....if is low density or high density both module must be the same....contact the vendor were u purchase the ram make sure u have proper mem in their.
     
  4. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    thanks but the link didn't help.

    someone else ?
     
  5. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    thanks but how can i know if both ram have the same density ?
     
  6. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    call the memory vendor they will know.
     
  7. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    i called them and they seem to know less than me, they don't seem to know anything about their product, these guys sell stuff and they don't know anything about what they are seeling to people, very strange.
     
  8. WindowsGeek

    WindowsGeek MDL Expert

    Jun 30, 2015
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    I never seen this brand of memory G Skill, u would return it and buy another elpida module.
     
  9. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    the original ram is old (PC 2012) and since then Elpida was taken over by another society (Micron) and they no longer sell the same model
     
  10. Joe C

    Joe C MDL Guru

    Jan 12, 2012
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  11. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    thank you, i am not at home at the moment and no need to check the numbers, all matters is that both ram have the same technical specs and it is the case, they are both identical so it should work and it is really at very attractive price.
     
  12. pcnavarra

    pcnavarra MDL Senior Member

    Nov 13, 2017
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    Return the 4Gb stick you bought and buy a 2Gb stick cuz the max ram you´re laptop supports is 6GB by the manufacturer bios restriction, but not documented.
     
  13. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    how do you know that ? source please.
     
  14. pcnavarra

    pcnavarra MDL Senior Member

    Nov 13, 2017
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    me myself and i is no source go.
     
  15. jesuislibre

    jesuislibre MDL Novice

    Dec 12, 2018
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    okay so you have no source but you want me to believe you anyway.
    yes, that makes sense.
     
  16. Michaela Joy

    Michaela Joy MDL Crazy Lady

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  17. MS_User

    MS_User MDL Guru

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  18. Joe C

    Joe C MDL Guru

    Jan 12, 2012
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    The OP only posted a 2012 ACER ASPIRE 5733.
    I do not believe we can accurately say what is the correct memory set up or modules with out a complete model number... Like an Acer 5733-(XXXX)
    Those last 4 missing numbers would help, Look on the back side sticker for a complete model number
     
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