Hi, I'm new, and I don't speak english very well. When I boot my notebook (I have a Compaq CQ61-104SL), on the left there is: ''Serial Number Not Found''. Moreover the logo of my laptop is HP when it should be Compaq. If I press ''esc'' for enter in my BIOS, and then I press F1 per ''Informatio system'', this is all: Now I have installed on my notebook a distro of Linux, but I want remove it for re-install a Windows Operative System. The originary Operative System of my notebook was Vista Home Premium x86, but I have formatted all (also recovery partition). I have 2 DVD of recovery, but they don't work. When I put they in my laptop and I reboot, it sayd: This PC is not supported by the recovery disks for the system. You can not continue to restore the system using these disks.. I think that it happen because there isn't information on the laptop, and it isn't recognized. How to remove this: ''serial number not found''? How enter the information on my laptop (notebook model, product number, serial number, UUID number, product configuration id and factory installed os: non-vista to vista? Please answer me... ps: I already wrote a message but I preferred to open a thread
Try updating your BIOS,if you get the same results just do a clean installation,many guides around for the OS of your choice.
@livinginswva Thanks for the answer but why should I download it? ==================================== @mad_cow Thanks for the answer, but I do not know anything about the BIOS, let alone update it. Which version should I download? Can you help me step by step?
Only this? sure that's my file? all compaq cq61 104SL have my same BIOS? This is a report of everest for greater security. View attachment Report.zip I have an Insyde H2O Bios rev. 3.5. Which manufacturing must I choose? My Motherboard or BIOS? reading on the internet suggest that I download from the motherboard manufacturer website... I'm very confused. It's the first time that I try to upgrade my BIOS. This is 2 immage of everest and cpu-z about my motherboard. I'm italian, the page that you link me is in english. influence anything?? I must only click on the file that I have downloaded and so the situation would be resolved?
Thanks for your help man. I have update my bios, but the writing ''serial number not found'' there is also. I use HP DMI Toolkit and I insert my serial number (I saw it under my laptop) and the name of model of my notebook (I write this ''Compaq Presario CQ61 NoteBook) and... I solved the thread!! The writing has disappeared and the logo returned Compaq! Thanks!!! Only other 2 questions: 1)ok, the writting was disappeared, but in this picture... ...other fields are left empty. I do not know what they are. How can I find them? 2) Now the logo ''Compaq''is this: if I want ripristinate it to originary What should I do?
Ok and for the other camp? I only insert model of my computer and the serial number... UUID/GUID what are they?