Problems with Ethernet port on Asus B550-F

Discussion in 'PC Hardware' started by Zyad, Jul 11, 2020.

  1. Zyad

    Zyad MDL Novice

    Jun 5, 2017
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    Hi Everyone, hope you are having a nice day!

    I purchased this mother to run with a Ryzen 5 3600, and I'm facing the following trouble, it's not detecting the ethernet cable. I know that this cable in fact works because I used it until today with my old pc (amd fx 8350 + Asus M5A99X EVO R2.0)

    initially i though that was the cable, i try it unplugging to a notebook, it worked.

    Second suspect was the drivers, I looked for the official LAN driver in the AMD page, downloaded and installed, still dead.

    I was kinda worried that it would be a hardware issue regarding the ethernet port (because neither TX or RX are On) but when I shut down my pc one of the LEDs of the ports turned on for a sec.

    Any idead to troubleshoot this issue?

    Thanks!!!
     
  2. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    u can allways add a nic card if u have the space for it but first..check your settings in your bios if everything checks out and still no go...i would return it for another mobo
     
  3. kyrcy

    kyrcy MDL Member

    Feb 25, 2020
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    #3 kyrcy, Jul 21, 2020
    Last edited: Jul 23, 2020
    Is your motherboard an ASUS ROG STRIX B550-F GAMING?
     
  4. pm67310

    pm67310 MDL Guru

    Sep 6, 2011
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    flash bios and try installing network driver
     
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  5. Davidgamerthumbs

    Davidgamerthumbs MDL Junior Member

    Oct 25, 2020
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    I never seen a problem like this before. You installed the driver and it still doesn't work. Probably defective.
     
  6. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    please stop spamming the forums, 1 post every minute
     
  7. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    Return it for a motherboard tested ethernet port at your presence.