Problems with Outlook Mail?

Discussion in 'Application Software' started by jetjock, Dec 14, 2016.

  1. jetjock

    jetjock MDL Senior Member

    Mar 6, 2010
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    I got the below from my brother-in-law today and I can't answer his question. Has anyone else experienced this problem? I will add that his email address is with msn.com & he is using Firefox browser to download & read his mail from a MSN homepage in it, if any of that is material.

    "Still having trouble on the laptop with staying connected to email. It works most of the time but then stops and won't open anything. I have to shut the computer off and then turn it on to get it to work. The desktop works fine and I'm using that now. Any thoughts about this?"

    Does anyone here have any ideas about this problem?

    jetjock :plane:
     
  2. Katzenfreund

    Katzenfreund MDL Expert

    Jul 15, 2016
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    You don't say what your system is.

    No problems here. It used to be slow and erratic on my old XP, but since I switched to Windows 10, it's running smoothly...touch wood.
     
  3. jetjock

    jetjock MDL Senior Member

    Mar 6, 2010
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    He is running Win 7 Ultimate on the laptop (problem machine) and Win XP on his desktop (good machine).

    jetjock :plane:
     
  4. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Tried logging into outlook.com instead of msn?
     
  5. zen45

    zen45 MDL Senior Member

    Feb 25, 2010
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    I also had a problem and this helped!
    How to Fix Server Error 3219 or 0x8de00005 on Windows Live Mail?
    The majority of people who faced the issue with Server Error 3219 fixed it by reconfiguring the account. This task has to be done manually by performing these steps:
    Click on the Accounts Tab – find the + symbol with the @ sing and click it.
    Enter your e-mail address, password, and display name.
    Check Manually Configure Server Settings.
    Select IMAP under Incoming Server Information.
    Type imap-mail.outlook.com in the Server Address field and type 993 in port.
    Check Requires a secure connection SSL
    Locate Outgoing Server Information.
    Here, type smtp-mail.outlook.com as a server address and in port type 587.
    Check Requires a secure connection SSL and Requires Authentication.
    Press Next.
    this worked october 15 for the live and hotmail accounts
     
  6. Katzenfreund

    Katzenfreund MDL Expert

    Jul 15, 2016
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    whatever you do, don't go over to Yahoo mail. Judging by their recent history, they'll probably be hacked again in a month's time.