[Q] C2R-R2V & Design Ideas in Powerpoint

Discussion in 'Microsoft Office' started by sebus, May 22, 2019.

  1. sebus

    sebus MDL Guru

    Jul 23, 2008
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    I can not replicate how it happens, but it does happen.

    C2R converted to R2V & KMS activated.

    Design Ideas are gone on quite few workstations.
    But still shows/works OK on some other (exact same version of Office & Windows) workstations

    To get it back on these workstations that do NOT have it, I have to remove KMS activation licenses & allow Office to be used only via licensed user login.

    Anybody has any idea how to get it back WITH KMS activation

    sebus
     
  2. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    What SKU you use?

    Office 365 ProPlus features may not all work with KMS
     
  3. sebus

    sebus MDL Guru

    Jul 23, 2008
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    I do understand it!

    And I would be fine with it, if it behaved the same always (but most do & some few dont)

    Cannot pinpoint what gives.

    Code:
    PRODUCT ID: 00335-30000-00000-AA665
    SKU ID: 9caabccb-61b1-4b4b-8bec-d10a3c3ac2ce
    LICENSE NAME: Office 16, Office16MondoVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel
    BETA EXPIRATION: 01/01/1601
    LICENSE STATUS:  ---LICENSED---
    REMAINING GRACE: 177 days  (255964 minute(s) before expiring)
    Last 5 characters of installed product key: XQBR2
    Activation Type Configuration: ALL
     
  4. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    Yes, O365 feature are sensitive, sometimes need O365 grace key installed, sometimes need connected MS account
     
  5. sebus

    sebus MDL Guru

    Jul 23, 2008
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    #5 sebus, May 23, 2019
    Last edited: May 24, 2019
    (OP)
    No, none would apply in my environment, but at least I know how to "fix" it

    edit
    Redone licensing & seems to work on that profile, will need to check default profile
     
  6. sebus

    sebus MDL Guru

    Jul 23, 2008
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    Tested, & it behaves most odd. On image restore to another hardware, DI do not show on any profile. Uninstall licences, connect once to O365 with login in to account, sign out, install KMS licences, activate, DI shows & works fine.

    So obviously something happens locally that makes this appear. I wonder what, will need to capture registry/file system to compare