I am having issues with 2 conflicting software. One is called phonetraypro and the other is callclerk. I am trying to delete 2 entries of phonetray which are located in the registry which i want to delete but regedit is not allowing me to do so. The path is HKEYLOCALMACHINE/CONTROLSET001/SERVICES001/SERVICES/BAM/STATE/USERSETTINGS/S-1-5-21..... I tried deleting the key on the right section of the screen and then the left section to no avail. Is there a safe way to delete 2 entries that pertain to phonetray without causing any issues? TIA
Did you check the permissions on the keys? Does your account has the necessary permissions to delete the keys?