Hello, the company I'm with is looking for a new Remote Access solution. We are currently using LogMeIn Free on roughly 100 computers (desktops/laptops/servers). We like LogMeIn because it is a nicely-refined product - it has minimal delay, easy to setup, allows for full-screen. LogMeIn is now limiting free account to a maximum of free accounts to 10 machines. They are offering LogMeIn Central for $200/year and we are likely to go with that. What Remote Access products do you use?
It's really depend on what you need the Remote Access Apps for. I use RAdmin for quite some years now since version 2 because of it's features and I'm directly connected to the remote machine without the need of an additional connection via the Internet. Also RAdmin has a lot which most of the other apps missing. It uses secure connection. Direct file transfer to and from the remote machine, Chat and also Voice connection all is just there. And it works fast, in all much better than LogMeIn or TeamViewer!