[RESOLVED] Boot freezes at windows splash screen

Discussion in 'Windows 7' started by Sylar^, Jun 16, 2014.

  1. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    #1 Sylar^, Jun 16, 2014
    Last edited: Jul 9, 2014
    So my problem is that about 50% of the time when i boot up my pc, it freezes at the windows splash screen (as the dots rotate to form the flag). Sometimes it will bsod, but most of the time it will just freeze and stay there. Resetting will pretty much always reboot windows fine without freezing 2nd time in a row.
    Also upon bsod, no dmp file is created, im assuming this is because page file hasn't even loaded yet so the dmp file can't be generated? =( (it's configured to generate dmp file when there's a bsod)

    I started getting this problem when I got the cpu, mobo and ram upgrade.
    I was running with no problems on my old set up, with same windows copy and my ssd and hdd was in MBR format. (non-UEFI: P5Q-Turbo pro Asus mobo, with E5200 cpu)

    Specs:
    4760K stock
    GA Z87X UD4H
    2x4gb G.Skill ripjaws DDR3 1600
    550W Cooler master eXtreme power
    M4 Crucial 60gb ssd
    2TB WD hdd
    Windows 7 x64 bit


    Tests i've done:
    memtest86 - Passed 10 times with 0 errors
    chkdsk - Tested hdd, no errors
    Vivard - Tested ssd and hdd, no errors
    Gpu stress test for a couple of hrs with no errors

    My ssd and hdd have been configured to MBR format because i'm using Daz's activator and it only works on MBR format. UEFI is set to boot legacy in settings.


    Since my mobo is UEFI, would installing windows on MBR drives cause the boot to be unstable?
    Macs that are UEFI can only boot on GPT so i'm wondering if this is reason for my freezing upon boot.
    My next method to try fix it is to run windows on GPT drives but i just wanted to check if that has any relation to the problem before i reformat. And if there's anything else i could check for

    Any insight or help would be greatly appreciated :)
    PS: I bought the upgrade parts around Dec 2013 so they're pretty new (started getting freezes since first the install)
     
  2. pamadhilwankalan

    pamadhilwankalan MDL Junior Member

    Nov 16, 2013
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    i guess there is system file corruption that runs splash logo of windows7. u need to insert w7 disk and repair. i think a file ntldr.exe is corrupt.
     
  3. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    #3 Sylar^, Jun 16, 2014
    Last edited: Jun 16, 2014
    (OP)
    I have tried doing windows system repair multiple times but it doesn't detect anything wrong or fix anything

    I've also reformatted before and i'm still getting the freeze problem
     
  4. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
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    When did reformat it froze without installing third party drivers?
     
  5. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    Yup, i didn't and don't have any third party as far as I know. Just the drivers from the CDs/official sites
     
  6. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    I assume that your SSD has the OS on it, or am I wrong? If so, please disconnect the other drives (all incl. CD/DVD etc) and start the computer, will Windows than run normal?
     
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  7. pisthai

    pisthai Imperfect Human

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    If you've an 'extra' HDD available which you could use for an test-install of Windows, try that and install windows on it and check it works normal! Maybe there's an problem with your SSD!
     
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  8. Mr.X

    Mr.X MDL Guru

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    Hadn't read this before...
    If after an UEFI update you still getting issues most likely it's a RAM incompatibility. Do an UEFI update right away...
     
  9. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    #9 Sylar^, Jun 16, 2014
    Last edited: Jun 16, 2014
    (OP)
    @ pisthai
    Yeah my OS is on my ssd
    I will try boot without optical drive next time i boot, but i'll have to try it over a few days because the freeze doesn't happen 100% of the time

    I do have a spare hdd that is smaller, but i'd rather try install windows on that after exhausting most of the other options (because i will have to set everything up and use the hdd for a week or so to check for freezes)

    UEFI update? How do I go about doing that? Like updating a bios?
     
  10. Mr.X

    Mr.X MDL Guru

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  11. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    I'm trying to check for my current bios version cause i remember i did update at one point
    in regedit it says "BIOS Date: 01/20/14 22:22:39 Ver: 04.06.05" but the date doesn't give any info whether it's F8 or F9 (i think it could be one or the other)
     
  12. pisthai

    pisthai Imperfect Human

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    Curious: What's about over-heating?? Is there any possibility that some of the chips on MB get's to hot? Also, had you checked the CPU Heatsink and fan? There should be an special paste between the Heatsink and CPU, best would so called Arctic Silver! If you never changed the original, change it because some didn't work if they get to old and dry out totally! For the MB, if you could have the Case open and place an roomfan to blow air in it, that would also work.

    I tell all that because your problems seems NOT to Windows related, it seems to be a hardware problem!
     
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  13. Mr.X

    Mr.X MDL Guru

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    Oh, it doesn't matter, grab version F9 and update... just to be sure you have the last one, if already updated re-writing BIOS firmware won't do any harm.
     
  14. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    I'm using AS5 with a noctua NH-12S cooler, my temps look normal i've checked them before with HWmonitorpro
    Here's the temps after 6 hrs of up time; gpu has been at full load all this time as well
    t.jpg

    Okay, do i need to do anything like backup before i do this? I know flashing bios can be dangerous (is upgrading considered flashing?)
    Thanks
     
  15. Mr.X

    Mr.X MDL Guru

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    No personal data backup needed and I am used to flash (yes it's considered flashing) with A/V and other resident programs shutted down.
     
  16. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    #16 Sylar^, Jun 16, 2014
    Last edited: Jun 16, 2014
    (OP)
    Oh okay, do i run the exe or do i have to put it to a disc and boot from in it?

    Oh, i have to put it onto a usb and boot into Q-flash then select the usb right? lol i forget

    edit: I found the guide here gigabyte.co.nz/webpage/20/HowToReflashBIOS.html for the Q-flash method
    It's 4am so i should sleep, will get back to this tomorrow. Thanks for all the help so far! :)
     
  17. pisthai

    pisthai Imperfect Human

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  18. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    Wait so even with everest you're getting 41C showing but with a thermometer it's 85C?
    I don't have fancy external measurers so what do you recommend i use to check? I understand sensors can be faulty at times, but is everest reliable enough most of the time? I will give that a go instead of HWmonitor and see
     
  19. Sylar^

    Sylar^ MDL Novice

    Jan 21, 2014
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    Oh okay i'll do that instead. What do you mean resident programs? So web browsers, Steam etc, and instant messaging. What else?