RTX 3070 + Ryzen 7 3700X - 1 second "no signal + Hardware Error"

Discussion in 'PC Hardware' started by itsmemario1, Nov 19, 2020.

  1. itsmemario1

    itsmemario1 MDL Expert

    Sep 10, 2012
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    We have 2 exactlly the same builds of gaming PCs here.

    We realized that within 1 week, the screen turned black for a second, showing "no signal".

    It doesnt happen everyday, it dont has to be inside of a game. It can also happen while just surfing.

    "C:\>perfom /rel" does show a hardware error on both PCs

    Parameter 1 is always different, the rest is the same on both devices.

    How does one analyze and interpret these numbers and paramters ? What could be the cause for this hardware error ?

    Googling does reveal it could be connected a "simple hickup" of the graphics card adapter.
    That it could be the graphics drivers. But ya that "no signal" does indeed mean it is the graphics card adapter.


    hw fehler 1.JPG hw fehler 2.JPG
     
  2. nosirrahx

    nosirrahx MDL Expert

    Nov 7, 2017
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    VBIOS and drivers up to date? There were reports of glitchy cards at launch and they did make some updates.

    Decent PSU?
     
  3. itsmemario1

    itsmemario1 MDL Expert

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    #3 itsmemario1, Nov 20, 2020
    Last edited: Nov 20, 2020
    (OP)
    Windows drivers are up to date

    PSU is a 650w Straight Power 11

    Board: MSI B550-A PRO (MS-7C56)
    CPU : AMD Ryzen 7 3700X
    RAM :


    Graphics card is a MSI RTX3070 (GA104-300) 8GB (Ventus 3X) with latest nvidia driver running via a good Display Port cable, attached to a BenQ 4k (BenQ EW3270U)


    VBIOS according to hwinfo : 94.04.25.80.56

    VBIOS acording to this site : 94.04.25.40.41

    Hmmm...mine looks up to date then ?


    upload_2020-11-20_13-1-7.png


    Installing this one now : (but its from may 2020)

    upload_2020-11-20_12-45-27.png



    and found the following :

    msi live update.JPG



    Hum...for now I installed the updated AMD Chipset Driver only. (2.9.28.509)
     
  4. itsmemario1

    itsmemario1 MDL Expert

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    #4 itsmemario1, Nov 22, 2020
    Last edited: Nov 22, 2020
    (OP)
    I downloaded AMD chipset drivers and installed these.

    Live Update says I use 2.07.21.306...

    Today the screen went black for some seconds again and Windows claims it is a Hardware error.

    upload_2020-11-22_17-26-10.png



    I also updated the BIOS today :

    From VA.20 to VA.40 (release date 10/30/2020)

    "Updated AMD AGESA ComboAm4v2PI 1.1.0.0 Patch C"

    Which did not help...just happened again, HW error :(
     
  5. itsmemario1

    itsmemario1 MDL Expert

    Sep 10, 2012
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    After uninstalling "MSI Afterburner" and setting nvidia 3D control panel to "High Performance" (as adviced on nvidia forums), the HW Error didnt show up again.