Hi I am pretty good with computers, but am no programmer or computer scientist. Here's what happened: * I put my sandisk usb drive into a usb port. *It told me I needed to update my launchpad software. *I said OK. Updating is generally a good thing. *It told me it was going to back up my files, and for me not to remove the drive in the process of installation, or else everything will be wiped out. *I said OK, and it began to back up and reformat the drive. *Then, without warning, it told me that I had removed the drive, and that the only way to possibly recover my files would be to reinstall the installation software. (I had not touched the drive!) *I found the LPinstaller software on a website and reinstalled it. *The drive now appears to be blank. Where did the application back my files up to? How can I recover my information??? Thanks sooooo much for any help you can provide!!!