screen black

Discussion in 'PC Hardware' started by zaiko2000, Apr 3, 2019.

  1. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
    4
    2
    0
    #1 zaiko2000, Apr 3, 2019
  2. pcnavarra

    pcnavarra MDL Senior Member

    Nov 13, 2017
    295
    114
    10
    #2 pcnavarra, Apr 3, 2019
    Maybe it has something to do with the CPU microcode update available in the F12 bios version, just a guess.
     
  3. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
    4
    2
    0
    #3 zaiko2000, Apr 3, 2019 (OP)
    no error message

    the screen freezes and there is nothing i can do anymore , just reboot
     
  4. MS_User

    MS_User MDL Guru

    Nov 30, 2014
    4,666
    1,369
    150
    #4 MS_User, Apr 3, 2019
    make sure your CPU cooling system is working....bad memory usually gives a GSD...can be also a bad video card is yours integrated to the mobo if it is u mite want to test it with any cheap GPU and see if u get the issue.
     
  5. jayblok

    jayblok MDL Guru

    Dec 26, 2010
    3,198
    2,582
    120
    #5 jayblok, Apr 4, 2019
    Remove your CPU and check for bent pins in socket,it happens .
     
  6. Joe C

    Joe C MDL Guru

    Jan 12, 2012
    3,507
    2,082
    120
    #6 Joe C, Apr 4, 2019
    If this is a brand new pc return and make them fix it for you because your still in warranty
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. ExFan

    ExFan MDL Novice

    Dec 30, 2017
    8
    2
    0
    #7 ExFan, Apr 4, 2019
    Try to update the latest driver
     
  8. kaljukass

    kaljukass MDL Guru

    Nov 26, 2012
    3,469
    1,357
    120
    #8 kaljukass, Apr 4, 2019
    1. run sfc.exe /scannow
    2. install correct driver for video card
    3. if nothing changes, return it where You bought
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
    4
    2
    0
    #9 zaiko2000, Apr 4, 2019 (OP)
    yes maybe the bios , I see it's F10
    should I flash it or return it ?
     
  10. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
    16,092
    24,402
    340
    #10 s1ave77, Apr 4, 2019
    The latter, don't risk anything with hardware that new :cool2:.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
    4
    2
    0
    #11 zaiko2000, Apr 8, 2019 (OP)
    I flashed the bios today and everything works fine !
     
  12. MS_User

    MS_User MDL Guru

    Nov 30, 2014
    4,666
    1,369
    150
    #12 MS_User, Apr 9, 2019
    u took a big risk .....but im glad things work out for u.