screen black

Discussion in 'PC Hardware' started by zaiko2000, Apr 3, 2019.

  1. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
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    #1 zaiko2000, Apr 3, 2019
  2. pcnavarra

    pcnavarra MDL Member

    Nov 13, 2017
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    #2 pcnavarra, Apr 3, 2019
    Maybe it has something to do with the CPU microcode update available in the F12 bios version, just a guess.
     
  3. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
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    #3 zaiko2000, Apr 3, 2019 (OP)
    no error message

    the screen freezes and there is nothing i can do anymore , just reboot
     
  4. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    #4 MS_User, Apr 3, 2019
    make sure your CPU cooling system is working....bad memory usually gives a GSD...can be also a bad video card is yours integrated to the mobo if it is u mite want to test it with any cheap GPU and see if u get the issue.
     
  5. jayblok

    jayblok MDL Guru

    Dec 26, 2010
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    #5 jayblok, Apr 4, 2019
    Remove your CPU and check for bent pins in socket,it happens .
     
  6. Joe C

    Joe C MDL Guru

    Jan 12, 2012
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    #6 Joe C, Apr 4, 2019
    If this is a brand new pc return and make them fix it for you because your still in warranty
     
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  7. ExFan

    ExFan MDL Novice

    Dec 30, 2017
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    #7 ExFan, Apr 4, 2019
    Try to update the latest driver
     
  8. kaljukass

    kaljukass MDL Expert

    Nov 26, 2012
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    #8 kaljukass, Apr 4, 2019
    1. run sfc.exe /scannow
    2. install correct driver for video card
    3. if nothing changes, return it where You bought
     
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  9. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
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    #9 zaiko2000, Apr 4, 2019 (OP)
    yes maybe the bios , I see it's F10
    should I flash it or return it ?
     
  10. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
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    #10 s1ave77, Apr 4, 2019
    The latter, don't risk anything with hardware that new :cool2:.
     
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  11. zaiko2000

    zaiko2000 MDL Novice

    Sep 4, 2018
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    #11 zaiko2000, Apr 8, 2019 (OP)
    I flashed the bios today and everything works fine !
     
  12. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    #12 MS_User, Apr 9, 2019
    u took a big risk .....but im glad things work out for u.