Software Protection Service not started with Windows

Discussion in 'Microsoft Office' started by Anakunda, Mar 4, 2017.

  1. Anakunda

    Anakunda MDL Senior Member

    Feb 6, 2010
    264
    9
    10
    Hi, by a moment I was receiving error message when starting any of Office apps "Microsoft Office cannot find license for this application". By a little search I discovered that the issue is caused by not running Software Protection Service. By checking services I verified that the service is shut down and by starting it the problem dismissed. But the another problem is that though the service has set startup type Automatic (delayed load), it won't start with Windows, even delayed. Unfortunately the controls for changing startup type are disabled to modify. Any hint, solution? Thanks
     
  2. Anakunda

    Anakunda MDL Senior Member

    Feb 6, 2010
    264
    9
    10
    I've read the discussion and made some of the workarounds. Now Software protection service running but Office apps still popup the error message about missing license. Any ideas what went wrong?

    My license status is

    ---Processing--------------------------
    ---------------------------------------
    PRODUCT ID: 00338-00000-00000-AA906
    SKU ID: 4f414197-0fc2-4c01-b68a-86cbb9ac254c
    LICENSE NAME: Office 16, Office16ProjectProVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel
    BETA EXPIRATION: 1. 1. 1601
    LICENSE STATUS: ---LICENSED---
    REMAINING GRACE: 178 days (257560 minute(s) before expiring)
    Last 5 characters of installed product key: G83KT
    Activation Type Configuration: KMS
    DNS auto-discovery: KMS name not available
    Activation Interval: 43200 minutes
    Renewal Interval: 43200 minutes
    KMS host caching: Disabled
    ---------------------------------------
    PRODUCT ID: 00341-50000-00000-AA976
    SKU ID: 6bf301c1-b94a-43e9-ba31-d494598c47fb
    LICENSE NAME: Office 16, Office16VisioProVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel
    BETA EXPIRATION: 1. 1. 1601
    LICENSE STATUS: ---LICENSED---
    REMAINING GRACE: 178 days (257560 minute(s) before expiring)
    Last 5 characters of installed product key: RJRJK
    Activation Type Configuration: KMS
    DNS auto-discovery: KMS name not available
    Activation Interval: 43200 minutes
    Renewal Interval: 43200 minutes
    KMS host caching: Disabled
    ---------------------------------------
    PRODUCT ID: 00216-40000-00000-AA328
    SKU ID: b322da9c-a2e2-4058-9e4e-f59a6970bd69
    LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
    BETA EXPIRATION: 1. 1. 1601
    LICENSE STATUS: ---LICENSED---
    REMAINING GRACE: 179 days (259014 minute(s) before expiring)
    Last 5 characters of installed product key: GVGXT
    Activation Type Configuration: KMS
    DNS auto-discovery: KMS name not available
    Activation Interval: 43200 minutes
    Renewal Interval: 43200 minutes
    KMS host caching: Disabled
    ---------------------------------------
    PRODUCT ID: 00339-10000-00000-AA499
    SKU ID: d450596f-894d-49e0-966a-fd39ed4c4c64
    LICENSE NAME: Office 16, Office16ProPlusVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel
    BETA EXPIRATION: 1. 1. 1601
    LICENSE STATUS: ---LICENSED---
    REMAINING GRACE: 178 days (257560 minute(s) before expiring)
    Last 5 characters of installed product key: WFG99
    Activation Type Configuration: KMS
    DNS auto-discovery: KMS name not available
    Activation Interval: 43200 minutes
    Renewal Interval: 43200 minutes
    KMS host caching: Disabled
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------
     
  3. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Anakunda

    Anakunda MDL Senior Member

    Feb 6, 2010
    264
    9
    10
    OK I try that tool but it only offers to completely uninstall office but doesn't specify which version, while I need only uninstall Office 2013 and older. Is there an alternative way to fix the installation?
     
  5. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
    938
    2,337
    30
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...