[Solution:] Fix Trillian login crash (with Skype enabled) in Windows 8.1

Discussion in 'Windows 8' started by moderate, Jan 17, 2014.

  1. moderate

    moderate MDL Guru

    Aug 31, 2009
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    #1 moderate, Jan 17, 2014
    Last edited: Apr 4, 2015
  2. lunar21

    lunar21 MDL Addicted

    Dec 14, 2008
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    When you mean crashes, do you mean it does not login, or it crashes trillian? I have trillian running on 8.1 and when i enable skype it does not crash but it does not start skype medium.
     
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  3. moderate

    moderate MDL Guru

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    Trillian.exe itself doesn't crash, if you will try to login to Skype for example via Trillian's "Accounts" settings, then the Skype icon will turn blue as expected, but after a while it will disconnect and turn gray again. No error message will be thrown.
    But if you will check \Control Panel\Action Center\Maintenance\Display Reliability History, you will notice crashes reports from Skypekit.exe...
     
  4. lunar21

    lunar21 MDL Addicted

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    Thats what I am having. I will check my crash reports and send it to Kevin (kwk) and Scott (smw) and see if they can see anything. I dont use skype from Trillian but still good to know so they can fix it.
     
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  5. lunar21

    lunar21 MDL Addicted

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    Just talked to Kevin, he said he knows about the issue and says for right now as a temp fix just put skypekit in Windows 7 compt. mode and that should work for now till they can find a fix. He said it does not like Windows 8.1 that well LOL
     
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  6. moderate

    moderate MDL Guru

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  7. lunar21

    lunar21 MDL Addicted

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    LOL, cute, no Kevin and Scott are the creators and 2 main dev's of Trillian. Being a Pro member I have givin them a few bugs in Trillian and talked to them about future things to put in Trillian
     
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  8. lunar21

    lunar21 MDL Addicted

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    Just read that trillian does not use the API, they use that skypekit which is different but same. Still MS has stopped supporting it but has yet said they will cut it off. Since it is only not working in 8.1, it seems it is just a version issue. Seems like the fix you have posted above is the only work aroudn with it (BTW you can put it in Windows 8 compt. mode as well). The skypekit version that they are providing for this in their forums is from 5.2.
     
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  9. zoulou99

    zoulou99 MDL Novice

    Aug 7, 2012
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    Yes only file replacement and compatibility tweaks for the two exe's work :rolleyes:
    thanks alot. :worthy:
     
  10. bdesilva

    bdesilva MDL Novice

    Apr 22, 2014
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    This worked with Trillian -15 but when -16 came out (and I did this again) it doesn't work :(

    :(
     
  11. moderate

    moderate MDL Guru

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    #12 moderate, Apr 23, 2014
    Last edited: Apr 23, 2014
    (OP)
    Wrong. The correct statement:
    It doesn't work for you only.

    W8-1-1_Trillian_v5-4-0-16_Skype_Enabled.jpg
     
  12. TheDriller

    TheDriller MDL Novice

    Mar 28, 2013
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    #13 TheDriller, Jun 22, 2014
    Last edited: Jun 27, 2014
    thank you, thank you, and thank you again. looks like it worked like a charm.
     
  13. surfsk869

    surfsk869 MDL Novice

    Jun 27, 2014
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    blah


    please forgive me for my egregious lack of tech savyness. i dled the new skype kit, replace it in the trillian plug ins folder - however, i dont know how to set my skype/trillian to windows 7 mode. is there anyway you could help me out with this? this problem has been bugging me for agessss. thanks so much again, sorry for being an idiot..
     
  14. TheDriller

    TheDriller MDL Novice

    Mar 28, 2013
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    give me a half hour to 45 minutes and i'll upload the package i created. it has trillian, the skypekit, a couple of skins, a couple of plugins, and step by step instructions for setting compatibility mode for both trillian.exe and skypekit.exe.

    ps

    yes still working like a charm
     
  15. TheDriller

    TheDriller MDL Novice

    Mar 28, 2013
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    i lied forgot i already uploaded it. you need to remove the spaces, enjoy

    h t t p s : / / w w w . firedrive.com/file/C7254488D0F83B2A
     
  16. surfsk869

    surfsk869 MDL Novice

    Jun 27, 2014
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    thank you so much, ill give it a whirl and see how it goes.
     
  17. surfsk869

    surfsk869 MDL Novice

    Jun 27, 2014
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    #18 surfsk869, Jun 27, 2014
    Last edited: Jun 27, 2014
    lil hiccup i resolved on my own (yay)
     
  18. surfsk869

    surfsk869 MDL Novice

    Jun 27, 2014
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    followed the steps and still no skype connect. blahhh
     
  19. moderate

    moderate MDL Guru

    Aug 31, 2009
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    There is nothing to forgive... :))

    Right click on desired EXE (on Trillian.exe AND then on SkypeKit.exe), Select properties from content dropdown menu, Select Compatibility tab, check Run in compatibility mode box and select Windows 7 from dropdown list.
    I repeat: It HAS TO be done for BOTH EXE's.
    :)