Yep here is another newbie yelling help! I got a new Gateway netbook ( LT23 ) in october and was soon unhappy that I couldn't change the background with windows 7 starter. I installed a program (sorry I can't seem to post a link to it from windows live) Starter Wallpaper Changer.exe, that was just a .exe file. It worked wonderfully till mid December when the IT guy at my husband's workplace said he could install 7 professional on it for me if he just took it in. Hubby took it in and forgot to tell the guy that I had added this program to it. Now I am unable to find it to remove it and I don't have a restore point left on the computer for before I installed the wallpaper changer to revert to. All I have is a lovely black screen. Anyone have any ideas? I do not have a copy of 7 professional to just reset to factory settings and reinstall. We also don't have the option for my husband to just take it back to work and have the IT guy redo it since the next person to bring in a personal cpu brought one that had a nest of cockroaches in it and HR banned any one from bringing anything in for IT to work on again.