[Solved] Video driver problem...

Discussion in 'Windows 7' started by RASelkirk, Oct 23, 2016.

  1. RASelkirk

    RASelkirk MDL Senior Member

    Feb 4, 2010
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    Hi All,

    I bought a new Acer Aspire Win7 laptop (mfg 2014) from BB and just finished loading an Acronis backup from my old Win7 Toshiba onto it. Went surprisingly well considering the Acer is Intel and the Toshiba was AMD. Booted right up after restoring the backup, only had to inject the AHCI driver to make it boot. After loading all the Acer drivers, I have a problem with the video. Everything works as expected except "Windows Experience" refuses to run and I get a message about the screensaver cannot run. I've tried removing the Acer/Intel drivers and using a generic MS driver and get the same thing. Here are some snaps of my device tree, hope someone has some ideas...

    Thanks!

    Russ
     

    Attached Files:

  2. Joe C

    Joe C MDL Guru

    Jan 12, 2012
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    You have what I would consider a "dirty install" meaning that you still have all the old crap and drivers from your previous pc. Your best option (imho) is to back up all your data on another medium and do a "clean install" meaning that you wipe everything (format) and go with a fresh clean install of Windows 7, That way you won't have anything buggy going on
     
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  3. urie

    urie Moderator
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  4. Bambinoo

    Bambinoo MDL Novice

    Sep 6, 2016
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    @RASelkirk,

    These folks are absolutely correct...do a clean install. If not, you can never expect the system to run well.
    In the end, you will probably spend a lot less time doing that than constantly getting the "dirty install" to function properly..if ever.

    IMHO
     
  5. kaljukass

    kaljukass MDL Guru

    Nov 26, 2012
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    You're a real genius. :clap:
     
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  6. Flipp3r

    Flipp3r MDL Expert

    Feb 11, 2009
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    You need to reset the Hardware Abstraction Layer (HAL) & let windows detect & install devices.
    I use an old copy of shadow protect that I have on CD.
    I guess it's like a "bare metal" restore...
    There's bound to be other migration tools that do the same...
     
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  7. RASelkirk

    RASelkirk MDL Senior Member

    Feb 4, 2010
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    Actually, it runs just fine. I just have a "!" mark on the hardware tree under video driver, and Windows Experience does not run. Again, I will NOT be doing a clean install even though it has been recommended. Just looking for a different solution should it exist...

    Russ

    BTW, Urie, that tool worked in part. It did find and install a new video driver, but the two problems still exist...
     
  8. Flipp3r

    Flipp3r MDL Expert

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  9. urie

    urie Moderator
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    Acronis would have worked if he had used universal restore.
     
  10. RASelkirk

    RASelkirk MDL Senior Member

    Feb 4, 2010
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    I do have it and used it. Somehow, it does not remove the old (now useless) drivers so they are still clogging things up...

    Russ
     
  11. RASelkirk

    RASelkirk MDL Senior Member

    Feb 4, 2010
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    Well, I looked at the "conflicts/sharing" section under hardware resources using MSInfo32.exe, and found a ton of stuff! I ended up re-imaging the Acer with it's factory programming, going back into the conflicts section, and to my surprise, found basically the same thing. I exported most of the useful stuff to text files, reloaded the Acer with my Acronis backup, and took another look. The two systems are identical except for the "new" system showing "PCI standard PCI-to-PCI bridge" in three places where the original Acer system shows "Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1Exx". After loading my backup, and going to "Components | Storage | IDE", I see completely different drivers. The Acer system showed only "Intel(R) 7 Series Chipset Family SATA AHCI Controller" using "iastor.sys" for it's driver, while now I see that (except the driver now shows "msahci.sys), plus additional ATA Channel 2 and ATA Channel 3 using "standard IDE ATA/ATAPI controllers".

    I'm worn out messing with it, but feel like I need to delete those two channels and try and install the correct drivers...

    Russ
     
  12. RASelkirk

    RASelkirk MDL Senior Member

    Feb 4, 2010
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    Attached Files:

  13. Flipp3r

    Flipp3r MDL Expert

    Feb 11, 2009
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    RASelkirk, you've been stuffing around with this issue for a week now. As far as I can see things are getting worse & I can't see you resolving them.
    Bite the bullet. Just back up any data you want & perform a clean install. You'll be up and running same day - without issue.
     
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  14. RASelkirk

    RASelkirk MDL Senior Member

    Feb 4, 2010
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    Actually, it's running fine. I'm just a bit anal about stuff being where it doesn't belong with no apparent way to fix it. Thanks MS, for such a bloated POS OS! Sure was a lot easier to uninstall stuff in the old days by simply deleting it's folder...

    Russ
     
  15. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    display driver cleanup tool and device manager, show hidden devices while in safemode.
    also remove pci to pci bridge in system and reboot.
     
  16. RASelkirk

    RASelkirk MDL Senior Member

    Feb 4, 2010
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