[Solved] windows 8 woes !

Discussion in 'Windows 8' started by logicwatch, Oct 18, 2015.

  1. logicwatch

    logicwatch MDL Senior Member

    Jan 26, 2011
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    Hi guys

    can anybody shed some light on reinstallng windows 8 / 8.1 onto a Acer E5 511 laptop.

    Basically I have had to replace a hard drive in this laptop ( the old one was faulty ) I have never seen the original working.
    so now the hardware is running again I hame having fun trying to get the original version of windows identified so it will auto activate on install.
    looking around on the web I have seen this model with 8.1 x64 but its asking for the key on install ?
    so I guess this must be the wrong version ?
    Is there a boot disc to id the string ? like there was with xp ?
    so I can cut out the guess work ?
    Its not easy when there is no label etc. on the base I dont even know if its a x86 or x64 but at this age ( 2yrs old ) I guess it must be x64 I am fed up of trying different versions.
    Any suggestions much appreciated
    regards:confused:
     
  2. Tito

    Tito Super Mod / Adviser
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  3. oscill8r

    oscill8r MDL Junior Member

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  4. logicwatch

    logicwatch MDL Senior Member

    Jan 26, 2011
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    Hi guys thanks for both your replies earlier
    However I think this one is looking a bit iffy !!!! ??*?
    I have now tried all W8 / W8.1 versions in x86 and x64
    non will take the embedded key
    I have located on google somebody else who had the same issue with this Acer model I believe there is some sort of issue with the embedded key and licensing ???
    Using software I have retrieved the embedded key and tried re entering into the laptop after installing using the generic W8.1 key on initial install when I try to change the key it says this key is not valid and blocked a bit worrying when this is the embedded key ???
    I am stuck and at a loss of where to go ?
    surely just changing the hard drive hasn't made the embedded key now invalid ?
    Any thoughts please ? :mad:
     
  5. Tito

    Tito Super Mod / Adviser
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    @logicwatch

    Calm down; parse the key using this tool & post the output (after masking the key).
     
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  6. logicwatch

    logicwatch MDL Senior Member

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    #7 logicwatch, Oct 18, 2015
    Last edited: Oct 18, 2015
    (OP)
    Hi Tito
    I am getting the key saying :

    Error: Unsupported PKeyConfig file or Invalid Key

    I am choosing the software package as windows embedded standard 8 ?

    doesn't look good perhaps the key retrieval software is throwing back the wrong key ?
    Having said that this may explain why its not working as I said this acer e5 511 has thrown up issues with others on reinstalls ?
    Could the key be wrong that's embedded ?
    thanks in advance
     
  7. Tito

    Tito Super Mod / Adviser
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    @logicwatch

    You should choose the profile as Windows 8/Server 2012. Please stop being paranoid.

    :rolleyes:
     
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  8. logicwatch

    logicwatch MDL Senior Member

    Jan 26, 2011
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    still gives the message

    Error: Unsupported PKeyConfig file or Invalid Key again ?

    does it matter that I am running this on a different PC or should it be running on the laptop in question ?
     
  9. Tito

    Tito Super Mod / Adviser
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    @logicwatch

    Can you please make an RW report from the target laptop & send me via PM?
     
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  10. logicwatch

    logicwatch MDL Senior Member

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    ok will send on asap
    regards
    ;)
     
  11. logicwatch

    logicwatch MDL Senior Member

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    Hi Tito

    RW file sent did you receive ok ?
     
  12. Tito

    Tito Super Mod / Adviser
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    #13 Tito, Oct 19, 2015
    Last edited by a moderator: Apr 20, 2017
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  13. logicwatch

    logicwatch MDL Senior Member

    Jan 26, 2011
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    Many Many thanks Tito
    I will start downloading asap and will report back later with good news hopefully !
    Perhaps this is the answer to the mystery ?

    :worthy:
     
  14. logicwatch

    logicwatch MDL Senior Member

    Jan 26, 2011
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    Its good news It worked !!!!!!!!!!!!!! :clap::clap:

    Many thanks Tito how on earth did you work out that I needed this particular W8.1 version and just how does one know which one to use with any particular laptop
    I just assumed core W8.1 x64 would do the job with most laptops its a minefield working out what works with each model ???
    well done Tito good job done
    a big thank you !
    :hug2: