strange problem in win 8.1!!! help needed!

Discussion in 'Windows 8' started by anshumankhaitan, Oct 4, 2013.

  1. anshumankhaitan

    anshumankhaitan MDL Novice

    Dec 30, 2012
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    i just upgraded my windows 8 pro to windows 8.1 pro.

    now, whenever i am inserting any flash drive and hard drive, i am getting a safe to remove hardware notification BUT the device name in the notification is greyed out and i cannot eject the device. Basically nothing happens when i click the device name to eject it...

    please help!!! see the attachment...
     

    Attached Files:

  2. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    Check your drivers in device manager. ;)
     
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  3. anshumankhaitan

    anshumankhaitan MDL Novice

    Dec 30, 2012
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    hi....i have checked my drivers and it is upto date...i also tried the following run command: rundll32.exe shell32.dll,Control_RunDLL hotplug.dll
    but it is giving error : " the generic usb device is not removable and cannot be stopped....."
     
  4. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    #4 coleoptere2007, Oct 4, 2013
    Last edited: Oct 4, 2013
    Try to delete usb device in device manager and restart in safe mode.
    Perhaps your antivirus is checking it, disable antivirus and try to disconnect the drive again.
     
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  5. anshumankhaitan

    anshumankhaitan MDL Novice

    Dec 30, 2012
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    did all...infact uninstalled the AV too...still the same...
     
  6. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    Shut down Windows and disconnect the drive as i can't see another solution.
     
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  7. anshumankhaitan

    anshumankhaitan MDL Novice

    Dec 30, 2012
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    can there be any problem with the windows installation??? should i do a repair install?
     
  8. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    Well for my side, I never use an upgrade installation for Windows, it's always a challenge :D, better is doing a fresh installation after deleting all partitions. Do a backup of your personal files before. You can also run sfc /scannnow before doing a new installation, just to verify ;).
     
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  9. anshumankhaitan

    anshumankhaitan MDL Novice

    Dec 30, 2012
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    hmmm...ya will try...thanks for your help!!:biggrin:
     
  10. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    You're welcome buddy :)
     
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