I googled this problem and im not alone... the response to solve this issue is to keep turning it off and on until I get some restore screen, but I've been turning it off and on for 2 days now and nothing! I have windows 8 and its the worst os ever!! i need help is there a way I can download windows 8 iso? if so, where can i download it? i need to try to restore my laptop at least make it work again, i have the windows 8 serial key number underneath my laptop (the sticker thing) but i dont have the software and i didnt do any recovery discs cause i didnt think i would need it. Please help!