My sister just bought a toshiba satellite laptop from best buy. after turning it on she found out that the touchpad does not work. i have try the obvious looking for drivers (cant find), ran driver programs to detect any ( none were found), plugged in a usb mouse and that worked. so i went to device manager and found that the mouse device was missing i tried scanning and adding it but came up short. i also tried the FN- F5 key combo and that did not work either. the cursor is missing and the mouse device category in general in the device manager. toshiba cant even find the brand laptop for downloading and drivers and no disks came with it. any idea of what to do?