Trying to update Windoze But Get Nothing but Errors

Discussion in 'Windows 10' started by duster340, Nov 13, 2022.

  1. duster340

    duster340 MDL Novice

    Jan 20, 2022
    38
    12
    0
    When I try and update windows I got one to download install but the second one comes down okay but when its trying to install it, it stops at around 40% with this error code (0x800f0831)
    I've spent many hours on google since every place I've gone has a different point of view on solving this issue. Now I'm hoping but don't deserve more help from great members here but should someone decide to take a crack at it I would be much obliged. Cheers
     
  2. (\_/)^(\_/)

    (\_/)^(\_/) MDL Member

    Jul 31, 2022
    329
    279
    10
    WU will fail if you used any single tweak . M$ dont like you to tweak there os here i am again saying there own os but not yours .
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. pm67310

    pm67310 MDL Expert

    Sep 6, 2011
    1,236
    730
    60
    original windows iso or modified ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Carlos Detweiller

    Carlos Detweiller Emperor of Ice-Cream

    Dec 21, 2012
    5,723
    6,280
    180
    Does the hash of the second downloaded ISO match?
     
  5. Enthousiast

    Enthousiast MDL Tester

    Oct 30, 2009
    42,845
    78,864
    450
    First run this in an elevated cmd prompt:
    Code:
    sfc /scannow
    if it found errors, run this in an elevated cmd prompt:
    Code:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    You can find the filtered log on your desktop.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
    2,399
    1,244
    90
    @duster340 - Tell us what iso's you are downloading and from where. Verify the file hashes after downloading.
     
  7. kaljukass

    kaljukass MDL Guru

    Nov 26, 2012
    3,067
    1,184
    120
    You should still provide a bit more information, but generally this error means that one or more of the following packages required for installation are missing or are faulty.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. duster340

    duster340 MDL Novice

    Jan 20, 2022
    38
    12
    0
    @CaptaniKirk1966 It's not an ISO mate, its another Microsoft critical update. :)
     
  9. duster340

    duster340 MDL Novice

    Jan 20, 2022
    38
    12
    0
    @Enthousiast I've run sfc /scannow but it always comes back saying no corruption found.
     
  10. duster340

    duster340 MDL Novice

    Jan 20, 2022
    38
    12
    0
    Its not a ISO as stated in another reply. Just an update from Microsoft that downloads 100% but once it wants to install it gets about 40% then an error code (0x800f0831).;)
     
  11. duster340

    duster340 MDL Novice

    Jan 20, 2022
    38
    12
    0
    @pm67310 No its a legit Windows 10 Pro Enterprise from my son who has a media Company. I installed it off a flash drive usb 3.0. I guess it looks like I'm going to have to re-install Win 10 but not looking forward too it! Thank you all again for your valuable input. A super group of members who make this forum outstanding. I really appreciate all of you even though my original post was quite vague. ;(
     
  12. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
    2,399
    1,244
    90
    Okay, so what update is failing? (KB number). Btw, I have seen updates fail at first, then successfully install after some time later, without me ever understanding why...
     
  13. duster340

    duster340 MDL Novice

    Jan 20, 2022
    38
    12
    0
    Finally got the KB number which is KB5019959 which is causing the errors. I'm changing ISP's so by early December once I have my new ISP I shall do a rest on Windows. If one Google's this up its quite common for a lot of folks so its not just moi. Again appreciate everyone who has hardly anything to work with but finally I got the KB number. Cheers mates
     
  14. berr1sfueller

    berr1sfueller MDL Novice

    Nov 17, 2022
    14
    9
    0
    Try running Dism.exe /online /Cleanup-Image /StartComponentCleanup and then update
     
  15. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
    2,399
    1,244
    90
    I doubt it is an ISP issue. KB5019959 is the 22H2 OS build upgrade. Sometimes these things roll out in waves, depending on geographic location, phase of the moon, or the mood of some perverse MS employee. Maybe they are not yet ready to let you have it. You might be able to download a 22H2 iso, and do an in-place upgrade.