Unable to get a printer list from Windows Update

Discussion in 'Windows 10' started by Camino, Jul 15, 2018.

  1. Camino

    Camino MDL Novice

    Feb 20, 2010
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    I have tried several times, to update the printer list by clicking the "Windows Update" button on the "Add a Printer" dialog window.

    I always get the message, "Windows was unable to get a list of devices from Windows Update. Try again later".

    Since I have install Windows 10 1803, I can not update the printer list anymore.

    Anyone has a solution for this problem?
     
  2. Joe C

    Joe C MDL Guru

    Jan 12, 2012
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    1,447
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    Go to the printer manufacture's web site and see if they have a driver to download.
    What brand name and model number is this printer? (maybe we can help you find a driver)
     
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  3. Camino

    Camino MDL Novice

    Feb 20, 2010
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    Thanks for your quick reply...

    It's a older model "HP Photosmart 2575"
     
  4. pf100

    pf100 MDL Expert

    Oct 22, 2010
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  5. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    go and get the driver from the vendor.
     
  6. Camino

    Camino MDL Novice

    Feb 20, 2010
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    THX for this information, I will try the provided link to HP