Unable to update from Win8.1 to 10

Discussion in 'Windows 10' started by SpAiK, Nov 23, 2015.

  1. SpAiK

    SpAiK MDL Novice

    Nov 23, 2015
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    Hi people, first post here! I would prefer to post good news but I'm having trouble updating to Windows 10, so I need you help.

    I've tried with the windows update application, but also with a downloaded iso without luck. The thing is that when it is in the process of copying files, around 25% of the total (~60% of copy files phase) it reboots and then rolls back to win8.1. I'm desperate, I've tried disconnecting every peripheral (even the kb and mouse) and hard drive and also disabling a lot of startup stuff and windows defender etc. but always get the same result. Drivers are up to date and I have more than 30gb of free disk space. My system is Windows 8.1 Pro on a Samsung 840 evo 120gb ssd with 8gb of ram and an AMD FX 8320.

    The error I get get it boots back to 8.1 is: 0x80070002 - 0x2000A: Installation error in SAFE_OS phase with an error during the PREPARE_FIRST_BOOT operation.

    Is there a log I can take a look at?
     
  2. imadlatch

    imadlatch MDL Junior Member

    Aug 16, 2013
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    you wont have to do that just follow this post
     
  3. SpAiK

    SpAiK MDL Novice

    Nov 23, 2015
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    Wouldn't doing that remove all my installed apps and configuration? (2.3 Then do a fresh install)
     
  4. imadlatch

    imadlatch MDL Junior Member

    Aug 16, 2013
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    can you please show me list of your partitions details please use diskpart or mini tools partition wizard
     
  5. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    In ADMIN Cmd Prompt type sfc /scannow, press enter on keyboard, if errors are found it will make log:D
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. SpAiK

    SpAiK MDL Novice

    Nov 23, 2015
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    Ok, I see I also have all my user profile in another hard drive and can't move back (it won't fit!). So I'll try making a temporal user and launch the upgrade from there.

    lobo11 I already did a disk scan, everything was okay.
     
  7. SpAiK

    SpAiK MDL Novice

    Nov 23, 2015
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    Ok, I got Windows 10 Pro installed. I had to make another temporal user account and delete the symbolic link to my profile folder, then launch the upgrade and everything went fine. The only problem now is that my profile is not linked to my Hotmail account as it was before and it seems I can't link it 'cause it keeps loading the screen in the Configuration window forever. I've also notified some "metro" apps are not working or crashing at launch, and there also is a crash in Cortana showing in Windows events repeatedly.
     
  8. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    Do clean install and use your MSA to login. If you have important files on the system, please, save them to external drive before proceeding with the Windows 10 setup.
     
  9. SpAiK

    SpAiK MDL Novice

    Nov 23, 2015
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    No problem, I finally have made a new account, copied back important config data from win8.1 profile appdata and linked docs, music, etc. folders to the corresponding locations. Everything is working fine now, thank you.
     
  10. SpAiK

    SpAiK MDL Novice

    Nov 23, 2015
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    Hi again. Now that I have everything working fine there is still one thing that annoys me. I have to use the system with signature verification off because of a driver and because of that there is a notation on the bottom right of the screen that says: "Test mode \n Windows 10 Pro \n Build 10586". Is there a way to remove it?
     
  11. moo807

    moo807 MDL Novice

    Jul 22, 2015
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    #12 moo807, Nov 25, 2015
    Last edited: Nov 26, 2015
    How to Clean Install Windows 10 without annoying update

    Windows 7 SP1
    from Windows 7 Starter, Windows 7 Home Basic or Windows 7 Home Premium -> Windows 10 Home
    from Windows 7 Pro or Windows 7 Ultimate -> Windows 10 Pro

    Windows 8.1 Update
    from Windows Phone 8.1 -> Windows 10 Mobile
    from Windows 8.1 -> Windows 10 Home
    from Windows 8.1 Pro or Windows 8.1 Pro for Student -> Windows 10 Pro

    NOTE:“N” and “KN” editions follow the upgrade path of the parent edition (e.g., Windows 7 Professional N upgrades to Windows 10 Pro N).
    Some editions are excluded: Windows 7 Enterprise, Windows 8/8.1 Enterprise, and Windows RT/RT 8.1. Active Software Assurance customers in volume licensing have the benefit to upgrade to Windows 10 Enterprise offerings outside of this offer.

    Preconditions:
    A. You have w7SP1/8.1 activated successfully. This actually doesn't apply to VL Volume_licenses no KMS (loader yes, pre-installations yes, OEM_DM for w8.1 yes, OEM system builder yes, retail yes), since they are officially not upgradeable.

    B. Download your original w10 ISO which is suitable for the upgrade path. I.E. W7(SP1) Ultimate upgrades to w10 pro.

    1. Validate your W8.1 online, best using IE.
    2. Generate a genuine ticket of your installation by:
    2.1 Copy gatherosstate.exe from your downloaded Windows 10 10586 ISO to your installation which should be upgraded.
    2.2 Run it on your activated and validated Windows. It'll output GenuineTicket.xml. Save this on a USB thumb drive or something.
    2.3 Then do a fresh install with your suitable w10 ISO, skip to enter key at setup procedure.
    2.4 Once it's installed make sure your internet connection is DISABLED/do not enable the internet connection! Reboot w10.
    2.5. Copy GenuineTicket.xml to C:\programdata\microsoft\windows\clipsvc\genuineticket\ of your w10 installation and reboot again.
    2.6. Connect online, it should activate.

    from Yen
     
  12. Enthousiast

    Enthousiast MDL Tester

    Oct 30, 2009
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    #13 Enthousiast, Nov 25, 2015
    Last edited by a moderator: Apr 20, 2017
    Code:
    
    
    
    8.1 only NON KMS!!
    Preconditions:
    A. You have w7SP1/8.1 activated successfully. This actually doesn't apply to VL Volume_licenses no KMS (loader yes, pre-installations yes, OEM_DM for w8.1 yes, OEM system builder yes, retail yes), since they are officially not upgradeable.
     
  13. imadlatch

    imadlatch MDL Junior Member

    Aug 16, 2013
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  14. SpAiK

    SpAiK MDL Novice

    Nov 23, 2015
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    Hi, wouldn't doing that avoid loading unsigned drivers?
     
  15. imadlatch

    imadlatch MDL Junior Member

    Aug 16, 2013
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    unsigned drivers already loaded installed ? come back to normal mode
     
  16. KR11Z4D3R

    KR11Z4D3R MDL Novice

    Apr 7, 2013
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    If you have any firewall or antivirus installed, REMOVE them completely and start again.